About NACUSO
The National Association of Credit Union Service Organizations (NACUSO) is a leading advocate for the credit union movement, dedicated to advancing innovation, collaboration, and sustainability within the industry. With a diverse membership representing a wide range of credit union service organizations, NACUSO is committed to driving positive change and empowering credit unions to thrive in a dynamic financial landscape.
About Casap
Casap is a member-first disputes and fraud automation platform that helps credit unions navigate disputes at a fraction of today’s cost. With built-in regulatory expertise and network integrations, Casap automatically resolves disputes unlocking significant bandwidth. Casap increases recovery rates with insights that enable teams to act on patterns of fraud and identify evidence to win more chargebacks. Casap’s self-service flow transforms a negative experience into a loyalty building opportunity while enabling full end-to-end automation of a dispute. Compliance doesn’t have to be costly and Casap safeguards revenues with a triple shield—back office efficiencies, fraud protection, and customer delight.