New England Federal Credit Union Switches to CUSO Financial Services, L.P.
Vermont’s largest credit union chooses broker dealer for culture, technology
SAN DIEGO – Dec. 4, 2012 – CUSO Financial Services, L.P. (CFS), a full-service broker dealer and SEC Registered Investment Adviser that provides customized investment and insurance solutions to credit unions, announces New England Federal Credit Union (NEFCU) as a new client. Operating out of six locations in northwestern Vermont, NEFCU is the largest credit union in the state. It is a community-based credit union, serving more than 85,000 members, and has more than $930 million in assets.
While the program has been active for approximately 10 years, executives wanted to work with a broker dealer that better fit the credit union’s culture. NEFCU executives reviewed six other broker dealers, and completed extensive due diligence on three before deciding on CFS.
“CFS understands the credit union business,” said Bill Smith, NEFCU senior retail delivery executive. “NEFCU has a service-oriented culture that focuses on providing solutions to members. We wanted a broker dealer that could create a member experience based on credibility, trust, and advice. CFS has already delivered on their promises and our investment program is beginning to serve members in the way we had always envisioned.”
Smith also cited robust CFS technology platforms and the company’s ability to provide tools to allow members to manage their investment and insurance needs easier. NEFCU has implemented CFS’ Financial Management Center (FMC), a member-facing, investment assessment and referral tool accessible via NEFCU’s website. Using the FMC, members can get a high level financial “snapshot” of where they stand in relation to the achievement of various investment objectives.
The investment program is operated under the NEFCU Financial Group banner, and is a CFS managed program, meaning investment advisors are employed and managed by CFS. CFS program managers have already hired two experienced financial advisors to serve NEFCU members. “NEFCU Executives have integrated their investment program as a core product of the credit union, and we recognize that as a real commitment to their members,” said Valorie Seyfert, CFS president and CEO. “We see great potential at NEFCU and look forward to an excellent partnership.”
Credit unions interested in learning more about CFS programs can call 1-800-686-4724 or visit www.cusonet.com.
About CUSO Financial Services, L.P.
Established in 1997, CUSO Financial Services, L.P. (Member FINRA/SIPC) is headquartered in San Diego and works with more than 150 credit unions across the country. With branch offices located nationwide, CFS is a full-service broker/dealer and SEC Registered Investment Adviser offering customized investment and insurance solutions to credit unions. For more information, call 858-530-4400 or visit www.cusonet.com.