New partnership between CU*Answers and MY CU Services has already yielded 15 signings

GRAND RAPIDS, MI (May 5, 2020) — In late February, CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and MY CU Services, the payment and technology CUSO of Vizo Financial, announced their sales partnership to the marketplace, and it didn’t take long for the CUSOs to sign their first group of core data processing contracts. In fact, they have already secured 15 signed agreements from credit unions that will be converting to the CU*BASE core suite over the next 18 months.

Scott Collins, EVP of National Sales and Marketplace Relationships for CU*Answers said, “We are very pleased with the traction that our new partnership with MY CU Services has gotten right out of the gate. Through a series of jointly sponsored high-level overview events, we were able to showcase our CU*BASE core data processing suite to more than 180 credit union professionals from 55 credit unions being served by our friends at MY CU Services. While we knew that we were bringing a new approach to the marketplace – leveraging the strengths of a Corporate and a core technology owned by a cooperative – we also knew that credit unions were in the midst of navigating their pandemic response. The fact that fifteen have already committed to joining the CU*BASE user network during these unprecedented times helps validate that we are building something special.”

Rodney May, chief engagement officer for MY CU Services commented, “Our team has been working closely with CU*Answers to bring a creative approach and promise of a new future to the credit unions that we work with today, and the early results have been stellar. It’s obvious that the partnership we’ve cultivated with CU*Answers is bringing a much-needed solution to credit unions that they’ve wanted to see for some time – with the best of both worlds at their side to help guide their core operations. We are excited to see the already impressive response from credit unions continue as we embrace the true collaborative nature of our movement.”

The two CUSO teams will kick off conversion projects starting in September 2020.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit

About MY CU® Services, LLC

MY CU Services is a leading provider of electronic payment, mobile and technology solutions for credit unions, headquartered in Middletown, Pa. MY CU Services currently provide services to more than 1,300 credit unions nationwide. For more information, visit It’s time to Experience the Difference with MY CU Services.

About Vizo Financial Corporate Credit Union

Vizo Financial Corporate Credit Union’s goal is to drive credit union success through proven EXCELLENCE, unmatched EXPERTISE and engaged PARTNERSHIPS. It is a state-chartered corporate credit union that serves CUSOs, leagues, chapters and more than 1,200 credit unions in the U.S. and Canada. Vizo Financial provides money management, payments, technology, risk management and people development solutions. For more information, please visit


Scott Collins
Executive Vice President
800-327-3478, ext. 183


Esteban Camargo
Content Marketing Manager
800-327-3478, ext. 281


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