POPin Video Banking Collaboration releases TaskShare for advanced workflow management & enhanced customer support
TaskShare enables seamless completion of workflows in and outside of video calls
SALT LAKE CITY, UT (February 23, 2018) — POPin Video Banking Collaboration, the world’s first interactive mobile video banking solution, today announced the platform’s release of TaskShare, a suite of new functions for advanced workflow management enabling financial representatives to provide faster and more efficient service by allowing customers to complete financial services tasks across channels before, during or after video engagements.
“TaskShare creates an even more comprehensive video banking experience, extending service beyond the video call to seamlessly complete transactions,” said POPin Video Banking Collaboration Founder & CEO Gene Pranger, who created the concept of video banking in 2008 and now POPin as the completion of that vision. “With such capability, video banking’s reach and ability span wider than ever before.”
Through POPin’s patented platform, members can complete nearly all banking needs via the web, personal devices or branch-based video. The release of TaskShare enables financial institutions to start and complete signature and document workflows in and outside of video calls, regardless of how customer interactions begin, allowing for more flexibility and smoother service as calls are completed or need to be disconnected.
“If a transaction requires additional time, or if customers need to return to a task later, they can do so picking up right where they left off,” said POPin Video Banking Collaboration President & COO Jed Taylor. “TaskShare’s ability to build trust through face-to-face interactions while offering the convenience of completing processes on one’s own time—all without needing to set foot in a branch—is an advantage like no other.”
POPin Video Banking Collaboration will introduce TaskShare at CUNA Governmental Affairs Conference, held February 25 – March 1, 2018 in Washington, D.C.
POPin Video Banking Collaboration is a web and mobile video software solution bridging the gap between businesses and their customers. Through increased connectivity, this comprehensive and interactive solution enhances customer communication and action to empower sales and give companies the tools they need to exceed customer expectations. For more information regarding POPin, visit www.popinvideobanking.com or call 801-417-9000.