POPin Video Banking Collaboration selected By CalCom Federal Credit Union to augment digital services and boost customer relations
CalCom among the first financial institutions in the US to adopt mobile video banking
SALT LAKE CITY, UT (February 14, 2018) — POPin Video Banking Collaboration, the world’s first interactive mobile video banking solution, today announced its adoption by Los Angeles County-based CalCom Federal Credit Union, to enhance its digital services and create more personal connections with members.
“We’re honored to join forces with an institution as dedicated to its members through forward-thinking investments and practices as CalCom,” said POPin Video Banking Collaboration Founder & CEO Gene Pranger, who created the concept of video banking in 2008 and now POPin as the completion of that vision. “With POPin, members of CalCom can work one-on-one with trusted financial service representatives to easily manage their finances, whenever they’d like and from wherever they may be.”
Ushering in a new era of self-service, POPin Video Banking Collaboration is the only solution enabling face-to-face video chat and simultaneous collaboration between financial institutions and their customers across all digital channels. Through this patented technology, members can access branch services and complete nearly all banking needs via the web, personal devices, or branch-based video, removing the need for either party to be in a physical branch or office.
“CalCom is committed to bringing the best technology and most efficient operating methods to the table to serve our ever-growing membership,” said CalCom Federal Credit Union President & CEO Jon Hernandez. “We’re thrilled to now utilize POPin Video Banking Collaboration, a platform that levels the playing field and increases overall market growth for credit unions, while creating a more personal relationship through digital services.”
POPin Video Banking Collaboration’s Customer Communication Center plugs directly into the backend of existing systems, providing financial institutions the tools they need to serve their members and improve performance and management through streamlined communication and analytics. The platform can also supplement internal branch communications, staff meetings and training sessions though face-to-face mobile video connection and collaboration.
To learn more about how financial institutions like CalCom Federal Credit Union are using POPin Video Banking Collaboration to improve financial services, visit www.popinvideobanking.com/.
About POPin Video Banking Collaboration
POPin Video Banking Collaboration is a web and mobile video software solution bridging the gap between businesses and their customers. Through increased connectivity, this comprehensive and interactive solution enhances customer communication and action to empower sales and give companies the tools they need to exceed customer expectations. For more information regarding POPin, visit www.popinvideobanking.com or call 801-417-9000.