PSCU and Pennsylvania Credit Union Association partner for credit and debit card account servicing
ST. PETERSBURG, FL (January 25, 2016) — PSCU and the Pennsylvania Credit Union Association announced today an agreement whereby PSCU will be the preferred provider of credit and debit card services to Pennsylvania credit unions currently serviced by PCUA’s service corporation, PACUL Services, Inc. Under terms of the agreement, PSCU will have the opportunity to establish long term servicing relationships with 186 credit unions, representing 260,000 credit and debit accounts.
PCUA conducted a lengthy and comprehensive due diligence process of its credit unions’ current and future card processing needs. In particular, PCUA sought to provide its credit unions best of class benefits and product enhancements that improve cardholder service and maximize the value for their credit unions.
“In vetting potential debit and credit cards servicing partners, we were looking for a partner that could bring the best service and greatest value to our credit unions,” said Patrick Conway, President and CEO of PCUA. “PSCU and PCUA share a common set of values and vision. We’re excited about the opportunities this relationship opens up for our credit unions regarding the future growth potential for their card programs, and the new products and services they will be able to offer their members.”
According to PSCU, the new relationship further strengthens PSCU’s scale to leverage its technology investments, resources and purchasing power, while delivering new and exciting solutions for the PCUA credit unions to meet market demand. PSCU anticipates the transitioning of the PCUA credit unions’ credit and debit relationships will begin as early as fourth quarter 2016.
“This is a mutually beneficial, win-win relationship for both parties,” said Chuck Fagan, PSCU President and CEO. “Our high-touch service model, commitment to delivering an unparalleled member experience, and broad set of feature rich payment solutions – all backed by 24/7/365 cardholder servicing – will help the PCUA credit unions achieve their strategic objectives for growth and member service excellence.”
PSCU, the nation’s premier payments CUSO and an integrated financial technology solutions provider, supports the success of more than 2,400 financial institutions and processes nearly 7.7 billion transactions annually. Committed to service excellence and focused on continuous innovation, PSCU’s payment processing, fraud and risk management, data and analytics, digital banking, strategic consulting and real-time payments platforms, along with 24/7/365 member support via its contact centers, help deliver personalized, connected experiences. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 45 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.