PSCU – Year-over-Year Transaction Trends Update (15th Week)

ST. PETERSBURG, FL (April 20, 2020) — As the economic impact of the COVID-19 pandemic continues to grow, PSCU, the nation’s premier payments credit union service organization, updated its weekly transaction analysis from its Owner credit union members on a same-store basis to identify the impact of COVID-19 on consumer spending and shopping trends.

To provide relevant updates on market performance, experts from PSCU’s Advisors Plus and Data & Analytics teams today released year-over-year weekly performance data trends. In this week’s installment, PSCU compares the 15th week of the year (the week ending April 12, 2020 compared to the week ending April 14, 2019).

  • Overall credit card spend was down 32.1% and overall debit card spend was down 11.7% year over year.
  • Currently, there are eight states without “stay at home” orders in place. The weekly buying patterns for these states closely mimics the overall U.S. weekly spending trends. For these eight states, credit card spend was down by 29.5% and debit card spend was down by 11.7%.
  • For the states/districts hardest hit by the pandemic (“hot zones”), spending was slightly more curtailed than the overall U.S. The credit card spend for CA, CT, DC, IL, LA, MI, NJ, NY was down 34.4% last week. Debit card spend for these same areas was down 14.6%
  • Grocery stores/supermarkets continue to show significantly elevated spend.  The week ending April 12 finished at an increased rate of 21.1% over the comparable 2019 week for credit card and 17.3% for debit card. This remains elevated from the single-digit increases that were realized during the weeks preceding the COVID-19 pandemic.
  • The rush on drug stores/pharmacies continues to subside. Credit card spend at drug stores dropped by 7.5% and debit card spend was marginally up with a change of 1.0%. This is most likely an indication that short-term demand remains soft given the recent stockpiling activities.
  • Gas purchases remain soft and are hovering near the same rate over the past two weeks. Spend is down 58.6% for credit card and 42.7% for debit card for the week ending April 12. Lower gasoline prices at the pump, along with decreased transaction activity driven by the substantial increase in remote work and stay-at-home orders, continue to significantly affect these declines.
  • Year-over-year performance in consumer goods remains negative, with a 16.1% decrease on credit card and a 7.4% decrease on debit card for the week ending April 12.
  • ATM transactions are down by 30.0%, with a greater drop in ATM transactions that are outside of the consumer’s credit union. Same credit union ATM transactions are down 14.4%, and ATM transactions outside of the issuing credit union are down 38.2%. With stay-at-home orders in place, this could mean consumers are using their primary ATMs that are closer to home. Other insights on ATM transactions for the week ending April 12 include:
    • ATM deposits were least affected at a 4.5% decline. The average deposit amount is up 10.8% year over year to $511.44.
    • ATM withdrawals are the most affected transaction type, down by 37.7%, with an average withdrawal amount of $132.83, which is up 9.5% year over year.

PSCU will continue to develop and share analysis of transaction trends on a regular basis throughout the COVID-19 crisis.

About PSCU

PSCU, the nation’s premier payments CUSO and an integrated financial technology solutions provider, supports the success of more than 2,400 financial institutions and processes nearly 7.7 billion transactions annually. Committed to service excellence and focused on continuous innovation, PSCU’s payment processing, fraud and risk management, data and analytics, digital banking, strategic consulting and real-time payments platforms, along with 24/7/365 member support via its contact centers, help deliver personalized, connected experiences. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 45 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit


Peyton Burgess
On behalf of PSCU

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