PSCU – Year-over-Year Transaction Trends Update (27th Week)

ST. PETERSBURG, FL (July 13, 2020)PSCU, the nation’s premier payments credit union service organization, has updated its weekly transaction analysis from its Owner credit union members on a same-store basis to identify the impact of COVID-19 on consumer spending and shopping trends. An infographic is also attached.

To provide relevant updates on market performance, experts from PSCU’s Advisors Plus and Data & Analytics teams today released year-over-year weekly performance data trends. In this week’s installment, PSCU compares the 27th week of the year (the week ending July 5, 2020 compared to the week ending July 7, 2019).

  • Overall card payment volumes showed positive improvement for the week.  Debit continues to lead the rebound.
    • Debit card spend was up 18.8%, an increase of 6.7 percentage points over last week. Transactions were up 3.4% after a dip to negative last week.
    • Credit card spend was down 1.3% year over year, rising 4.7 percentage points from the previous week. Transactions were down 6.9% and back on track for a positive trend of improvements.
  • Consumers continue strong usage of card-not-present (CNP) alternatives and continue to use less cash.
    • Debit card CNP volumes continue to show strong year-over-year growth, up 47.8% for purchases and 42.3% for transactions in Week 27. This is the 12th consecutive week of growth above 35% for debit.
    • Credit card CNP volumes were up 16.3% for purchases, with transactions up 23.5%.
    • Amazon, which spans multiple merchant categories and is a top CNP merchant, had aggregate purchase volume increases of 94% for debit and 55% for credit.
    • Cash withdrawal transactions at the ATM continue to be down, indicating less of a preference and desire for cash. For the most recent week, the number of cash withdrawals are down 17.8%.
  • From a merchant category perspective, trends continue to be mixed.
    • Grocery continues to perform well overall with purchases up 11% for debit and 12.2% for credit.
    • Drug Stores also posted an improvement from the previous week and finished with purchases up 9.6% for debit and 3.8% for credit.
    • The purchase volume of consumer goods remains very strong, increasing slightly from the prior week, up 40.1% for debit and 20.3% for credit. Strong categories of note include ElectronicsHomeDiscount StoresAutomobile and Sporting Goods.
    • Services had a notable increase with debit up 22.1% and credit up 14.3%. Key contributors included Healthcare and Home Services.
    • Travel and Entertainment remain the two most significantly impacted sectors. Travel purchases were down 27.5% for debit and 58.2% for credit, while Entertainment was down 40.9% and 51.8%, respectively.
  • Some differences are evident by market, with the “hot zones” underperforming.
    • Overall U.S. spend was up 18.8% for debit and down 1.3% for credit.
    • The initial eight states/districts (CA, CT, DC, IL, LA, MI, NJ and NY) that were hardest hit by the pandemic (“hot zones”) saw debit spend up by 17.6% and credit spend down by 5.2%. Spending for the combined group continues to be contracted as compared to the overall U.S.
    • The eight states that never issued formal “stay at home” orders saw debit spend up by 13.1% and credit spend down by 2.1% for the week. These are lower than the overall U.S.
    • We continue to watch a second group of ten states that were identified as new “hot zones” by the White House Coronavirus Task Force in their press briefing on June 26. Performance in these states (AL, AZ, FL, GA, LA, MS, NV, SC, TX and UT) has been close to overall U.S. results, with purchases up 17.5% on debit and down 2.4% on credit for the current week.
  • PSCU’s Weekly U.S. State/Territory Analysis is available on, ranking U.S. states and territories by year-over-year performance for debit purchases, credit purchases and ATM transactions.

“Consumers showed resilience as overall payment volume was very strong for the week, despite resurgent COVID-19 case numbers and slowdowns in state re-openings,” said Glynn Frechette, SVP, Advisors Plus at PSCU. “Debit led the way once again, with volumes improving week over week for both debit and credit – even the newly designated ‘hot zone’ states with rising cases and restrictions showed growth in line with the overall U.S. In addition to the continuation of strong spending on groceries and goods, we also saw very strong growth in the Services sector led by Healthcare and Home Services.”

PSCU will continue to develop and share analysis of transaction trends on a regular basis throughout the COVID-19 crisis.

About PSCU

PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, and


Bill Prichard, APR, Director, Public Relations
PSCU/Co-op Solutions
(909) 532-9416 or

More News