PSCU – Year-over-Year Transaction Trends Update (Second Week)

ST. PETERSBURG, FL (January 19, 2021)PSCU, the nation’s premier payments credit union service organization, has updated its weekly transaction analysis from its Owner credit union members on a same-store basis to identify the impact of COVID-19 on consumer spending and shopping trends. Our infographic is also attached.

To provide relevant updates on market performance, experts from PSCU’s Advisors Plus and Data & Analytics teams today released year-over-year weekly performance trends. In this week’s installment, PSCU compares the second week of the year (the week ending Jan. 10, 2021 compared to the week ending Jan. 12, 2020).

“Spending was strong in Week 2 for both credit and debit, with federal stimulus payments fueling record debit card purchase growth,” said Glynn Frechette, SVP, Advisors Plus at PSCU. “Delivery of stimulus payments occurred in a more condensed timeframe this round, resulting in a significant positive impact on consumer spending. ATM transactions also experienced large increases, as consumers conducted balance inquiries to verify receipt of stimulus funds, along with increased deposit activity for those who received paper checks. In this week’s deeper dive, we take an aggregated look back at regional performance for all sectors since the start of the COVID-19 pandemic.”

  • While spending for credit and debit was strong for the second week of January 2021, extraordinary growth in debit purchases was likely fueled by deposits from the second round of COVID-19 relief funding.
    • Debit card spend is up 37.9% in Week 2 and debit transactions finished up 12.3%. Debit purchases are higher than the four-week average of +21.1% and transactions are higher than the four-week average of +6.1%.
    • Credit card spend in Week 2 finished up 3.9%, higher than the four-week average of 2.8%. Transactions finished down 2.8%, in line with the four-week average of -2.1%.
  • Consumers continue to show strong adoption of digital payments, including contactless, mobile wallets and Card Not Present (CNP) alternatives, while using less cash.
    • Contactless “tap-and-go” transactions via dual interface cards continue to show strong consumer acceptance, with debit showing notable strength. Debit contactless transactions as a percent of Card Present activity on contactless debit cards have more than doubled from around 8.4% in January 2020 to 18.1% in Week 2 of 2021. Contactless credit transactions have also more than doubled, growing from 6.5% to 13.2% of card present activity on contactless credit cards in the same timeframe. We continue to view these results as conservative, as the ratio considers the proportion of contactless activity to all card present transactions, not just those able to be tapped.
    • Mobile wallet (i.e. “Pays”) transactions and purchases for both credit and debit cards continue to show good growth with Card Present activity. Debit mobile wallet purchases finished Week 2 up 76% year over year, higher than the four-week average of +68.4%. Credit mobile wallet purchases are up 39.8% year over year, lower than the four-week average of +42.4%. These results represent six supported mobile wallets: Apple Pay, Fitbit Pay, Garmin Pay, Google Pay, LG Pay and Samsung Pay.
    • We continue to see more volume conducted via Card Not Present (CNP) transactions. For credit, 58% of purchase volume and 47.8% of transactions are CNP. For debit, 47% of purchase volume and 32.8% of transactions are CNP. Purchase mix has held steady and is up 8 percentage points year over year for credit and 8.9 percentage points for debit. Transaction mix also remains steady, up 11.7 percentage points for credit and 9.2 percentage points for debit year over year.
    • Overall ATM usage is positive for the first time since March 2020, up +0.5%. Leading the increase for last week are deposits, up 16.9%, and balance inquiries, up 13.7%. Cash withdrawal transactions at the ATM still remain down year over year. For the most recent week, the number of cash withdrawals was down 7.7%, higher than the four-week average of -15.6%.
  • From a merchant category perspective, the start of 2021 continues to show strong results in Goods, Utilities, Service and Grocery Stores, while year-over-year performance for Travel, Gasoline and Restaurants remains depressed.
    • Purchases in the Goods sector posted extraordinary results for Week 2, with debit purchases up 62.8% year over year and credit purchases up 25.8%.
    • Utilities spend was up 44.3% year over year for debit and up 14.6% for credit; Service spend was up 44.3% year over year for debit and up 9.5% for credit; Grocery spend was up 24.4% for debit and up 13.5% for credit.
    • Travel was down 7% year over year for debit and down 54.3% for credit; Gasoline was down 1.1% for debit and up 20.4% for credit; Restaurants were up 13.1% for debit and down 20.4% for credit.
  • Our regional analysis of spend utilizes the segmentation used by the U.S. Bureau of Economic Analysis (BEA) for economic analysis. Please see the attached infographic for a map of changes to credit and debit purchases by region.
    • Overall U.S. spend was up 3.9% for credit purchases. The Plains (+6.8%) and Southeast (+3.2%) finished as the strongest regions for Week 2. Hawaii (-8.9%) and the New England region (-4%) had the lowest credit purchase performance.
    • Overall U.S. spend was up 37.9% for debit purchases. The Great Lakes (+43.6%), Plains (+40.4) and Southeast (+40.5%) regions finished as the strongest regions for Week 2. Hawaii (+27.5%) and the Far West (+25.6%) region had the lowest debit purchase performance.
    • PSCU’s Weekly U.S. State/Territory Analysis is available at, ranking U.S. states and territories by year-over-year performance for debit purchases, credit purchases and ATM transactions.
  • This week’s deeper dive looks at U.S. regional performance for all sectors throughout 2020.
    • Consumer purchasing behavior has been greatly affected by COVID-19 since the global health crisis began in March 2020. Throughout the pandemic, there have been regional hot zones and surges in hospitalizations, along with state-level governmental orders to help reduce the spread of the virus. Significant increases in unemployment greatly impacted consumer spending, while spikes occurred when federal stimulus monies were injected into the economy in April 2020 and, most recently, in January 2021.
    • We have ranked each of the U.S. regions for the aggregate COVID-19 pandemic period of Mar. 16 through Jan. 10 (Weeks 12 through 2) using an equal weighting of year-over-year growth for credit purchases, debit purchases and ATM transactions. The regions are listed in order of top performing to most impacted over this 43-week period.
      1. Southeast – credit purchases down 2.4%, debit purchases up 14.8%, ATM transactions down 11.5%
      2. Plains – credit purchases down 1.1%, debit purchases up 15.5%, ATM transactions down 19.1%
      3. Great Lakes – credit purchases down 3.2%, debit purchases up 13.8%, ATM transactions down 17.9%
      4. Southwest – credit purchases down 3.9%, debit purchases up 11%, ATM transactions down 13.7%
      5. Rocky Mountain – credit purchases down 5.8%, debit purchases up 8.1%, ATM transactions down 17.5%
      6. Mideast – credit purchases down 6.4%, debit purchases up 11.3%, ATM transactions down 25.5%
      7. New England – credit purchases down 9.2%, debit purchases up 9.8%, ATM transactions down 19.4%
      8. Far West – credit purchases down 6.8%, debit purchases up 7.5%, ATM transactions down 21.8%
      9. Hawaii – credit purchases down 11.5%, debit purchases up 7.2%, ATM transactions down 27.2%

About PSCU

PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit and


Bill Prichard, APR, Director, Public Relations
PSCU/Co-op Solutions
(909) 532-9416 or

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