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Report finds financial coaching has positive impact on credit unions and members

Inclusiv & Neighborhood Trust release pathways impact brief

Inclusiv and Neighborhood Trust Financial Partners recently announced the release of a social and financial impact brief finding that financial counseling delivers benefits to both credit unions and their members. Click here to download the paper, which analysed the impact of financial counseling at credit unions utilizing the Pathways to Financial Empowerment platform, and was published with support from MetLife Foundation.

Key findings include:
  • Financial counseling reaches and supports the most financially vulnerable segment of a credit union’s membership.
  • Pathways credit union financial counseling is effective at improving financial health.
  • Financial counseling helps credit unions responsibly lend to low-income, subprime borrowers.
  • Financial counseling is an important tool to grow a credit union’s business and can provide a positive return on investment.


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