RuthAnn Riggs joins Constant as Chief Growth Officer
PORTLAND, ME (April 5, 2023) — RuthAnn Riggs, former Chief Operations Officer at Credit Union Loan Source and former SVP at SunTrust Bank, has been appointed as the Chief Growth Officer at Constant. In this newly created role, she will lead the expansion of Constant’s innovative software for credit unions to automate their manual loan servicing processes and enable members to self-serve.
Constant’s software helps credit unions grow their loan portfolios and reduce operating costs without changing their existing technology. As Catherine York Powers, Constant’s CEO, noted: “We’re committed to helping credit unions remove manual work from loan servicing and meet member demand for always-on, mobile experiences. RuthAnn’s expertise will help expand our reach and develop new products to extend self-service into this corner of the industry.”
“I’m thrilled to continue my journey with a team that’s passionate about empowering operations staff to focus on high priority, customer-facing efforts versus repetitive, error-prone tasks, “ added RuthAnn Riggs, Chief Growth Officer at Constant. “We implemented Constant’s platform at Credit Union Loan Source, which allowed us to grow our loan portfolio by $1 billion without adding additional employees. I look forward to sharing this success story with credit unions and helping them grow their bottom line, while creating more meaningful relationships with their members.”
In addition to RuthAnn’s appointment, Constant has also promoted Lindsay Wescott to Senior Vice President, Customer Delivery, and Nicole Cluff to Vice President, Head of Customer Success & Services. Wescott will oversee pre-sales support and the implementation and onboarding of new clients, while Cluff will focus on improving the client and customer experience and expanding the company’s professional and managed services.
The changes in Constant’s leadership team reflect the company’s commitment to helping credit unions meet the demands of their members, automate repetitive tasks, and empower operations teams to focus on higher value efforts.
Constant, a fintech founded in 2015, is transforming the outdated business of getting debt repaid by automating manual loan management tasks and empowering borrowers to self-serve. Constant modernizes loan servicing and loss mitigation with interactive, digital solutions that enable borrowers to better understand, manage and pay back their debts. Loan servicers are able to reduce costs by almost half and drive down errors, and compliance risk while improving customer experiences - without having to change their core systems.