Press
SageLink Credit Union closes deal with Share One for NewSolutions Core Processing
MEMPHIS, TN (December 20, 2013) — SageLink Credit Union of Durand, Michigan, searched for a fresh core processing system that puts the focus on service for their member interactions. They selected Share One’s NewSolutions based on the system’s capability to provide the smooth and efficient member experience that their current system cannot deliver due to the many separate third-party systems needed to complete transactions like new account openings and loan applications.
Anna Wilson, President/CEO of the $172 million, 19,029 member, credit union said, “We knew our system was outdated so we were careful to perform the due diligence necessary to ensure that we selected the right core system that would help us become more efficient with both our member facing and back office processes.” Wilson said they had many separate systems that were needed to complete a new member account opening, making the transaction a slower experience for the member and a more difficult process for the staff to learn. “We also want to develop a more paperless environment, so the fully integrated imaging system will allow this process to develop,” she said.
“We are excited to be able to introduce new products like remote deposit capture and bill payment via mobile and MoneyDesktop for home banking,” said Laura Sorensen, Marketing Director at SageLink. She also named the cross-selling and relationship modules that will help them to offer a more personalized and meaningful member interaction.
“Share One is proud to announce this great partnership. SageLink Credit Union represents our first credit union in the Michigan marketplace to utilize our hosted delivery method,” said Scott Eungard, VP of Sales and Marketing at Share One. “The hosted environment offers our safest and most cost effective delivery option because the credit union need not be concerned with costly hardware and infrastructure upgrades over time. The hosted model offers continual redundancy for superior business continuity. The credit union has complete control but none of the hassles of hosting the system onsite,” he said.
Share One, Inc., a CUSO operating out of Memphis, TN., is a leading developer of credit union core processing and serves an expanding client base of credit unions with assets ranging from $10 million to $1.5 billion. NewSolutions provides a full range of advanced features, including comprehensive support for consumer, mortgage, and commercial loans, a full suite of electronic services delivered via the Internet, a fully integrated, member-centric imaging system, and exceptional operational efficiency. For more information call 800-888-0766 or visit the company Web site at www.shareone.com.