Secret Service to Make Guest Appearance at CU*Answers Collections Roundtable Discussion

GRAND RAPIDS, MI – October 25, 2012 – CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that the United States Secret Service will be making a guest appearance at its next Collections Roundtable discussion. The roundtable events, held at CU*Answers’ corporate headquarters in Grand Rapids, Michigan, allow credit union staff to meet with CUSO representatives to discuss the changing collections environment, and to share best practices and tips for using the CU*BASE® core platform.

The event is scheduled to take place November 14. Members of the Secret Service will address the gap between the FBI threshold of one million dollars cash loss and how credit unions can work with them on losses less than that amount. Credit unions will also learn about recent revisions to NCUA Rules and Regulations Part 741, which relates to loan workouts and nonaccrual policy, as well as the regulatory reporting of troubled-debt restructured loans. The CUSO added that the Collections Roundtable events are held quarterly with opportunities for credit unions to attend either in the morning or the afternoon.

About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit

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