BOWLING GREEN, KY (April 22, 2024) — Service One Credit Union is proud to announce a strategic update in our leadership structure: with seven dedicated associates stepping into new pivotal leadership roles. These significant moves reinforce our commitment to our foundational principles of sales and service, member engagement and excellence, and operational efficiency. Deepening our understanding of members’ unique needs allows Service One to deliver superior financial solutions, foster the spirit of prosperity, and support the well-being of our communities.
Brad Brown was named Senior Vice President and Chief Operations Officer. Brown joined SOCU in 2012. Brad has a Bachelor of Science in Mathematics from Vanderbilt University and is a Credit Union Enterprise Risk Management Expert. He has been in the financial industry for 19 years. In his new role, Brown will have executive oversight of our loan portfolio, deposit operations, loan support, loan servicing, and collections. Brad will continue to maintain strategic oversight over facilities.
Matthew Hutcheson was named the Senior Vice President of Finance. Matt has an Associate degree in Accounting from Elizabethtown Community and Technical College and a bachelor’s degree in accounting from WKU. Hutcheson has been with SOCU since 2010. Hutcheson will provide financial leadership for the credit union. Matt will continue to lead our Finance Department with responsibilities and elevate the direction for accounting and finance. He will oversee all aspects of financial management and accounting, including asset and liability management, budgeting, forecasting, liquidity, investments, and capital planning.
Michelle Dyer will be moving to the role of Senior Vice President and Chief Experience Officer. Dyer, who joined SOCU in 2017, will be laser-focused on all aspects of member engagement, member experience, sales, and service. She graduated from WKU with a BS in Human Resource Management and holds a masters’ degree in human resources and organizational development from the University of Louisville.
Elizabeth Lindsey assumes the new role of Vice President of Member Experience. She has a Bachelor of Arts degree and is a Certified Credit Union Financial Counselor. Lindsey joined SOCU in 2019. Elisabeth will continue to lead with excellence as she takes on the responsibility of overseeing our digital branch. She will focus on refining the digital relationship sales process and further developing our digital branch to ensure a seamless and user-friendly experience for our members across all touchpoints. She will also maintain her role as Champion collaborating with the Member Advocacy Committee, ensuring members have a voice in their credit union and reinforcing commitment to member excellence.
Mindy Fabian will take the role of Assistant Vice President of Loan Support. Fabian has been in banking with a focus on lending for 22 years and joined SOCU in 2022. Mindy will lead the daily operations of the loan support, underwriting, and mortgage lending departments, overseeing all aspects from origination to funding. She will serve as the primary administrator for various loan origination software systems, ensuring their optimal functionality and compliance with regulatory requirements
Nate Dalrymple assumes the new role of Vice President of People and Compliance. Dalrymple joined SOCU in 2023. Nate has a Bachelor’s degree in Political Science and Religious Studies and a Master’s in Public Administration. Nate has over 10 years of experience in Human Resources and over 5 years in leadership roles in various industries. For his new role, he will continue to provide oversight of all people functions including human resources, training, development, and culture. In addition, he will provide oversight over compliance and audit. Nate is also a SHRM-certified professional.
RaeAnn Holmes assumes the new role of Assistant Vice President of Talent and Development. RaeAnn has a Bachelor’s degree in Business Management with a concentration in Human Resources and a Master’s of Science in Human Development and Leadership. Holmes joined SOCU in 2022. RaeAnn will continue to serve as key architect of our talent development strategy, collaborating closely with internal stakeholders to design and implement training programs that not only align with our organizational goals but also yield tangible, measurable outcomes. She will also take on the role of mentor and coach to many of our associates.
Brad Brown
Nate Dalrymple
RaeAnn Holmes
Mindy Fabian
Elisabeth Lindsey
Michelle Dyer
Matthew Hutcheson
Service One Credit Union was organized in 1963 in Bowling Green, KY as a not-for-profit financial cooperative, and serves those who live or work in South Central and Western Kentucky. Service One Credit Union’s purpose is Service to Others. For more information on Service One and its community involvement activities, visit www.socu.com or call (270) 796-8500.
Rebecca Stone
270-495-1950
rstone@socu.com
