Press

Sharetec customer satisfaction scores 9.27 out of 10

LINO LAKES, MN (January 15, 2015) — Sharetec System, one of the fastest growing core systems offering a true return on your investment, announces a 9.27 on their 2014 Customer Satisfaction Results for Bradford-Scott Data Corporation, a provider of the Sharetec System for over 20 years.

The 2014 customer satisfaction results are in and Sharetec is pleased that their customers gave the service high marks.  The satisfaction score resulted in an average of 9.27 on a 10 point scale.  Kristine Letz, Bradford-Scott’s Software Manager said, “We continue to maintain a platinum standard in the industry and believe that is why we continue to improve and achieve over 9 out of 10 each year.”

In the fall each year, Bradford-Scott surveys the customers to measure the level of service being provided, hear of successful ways their customers are being served and continue to look for areas of improvement. From service to sales and friendliness to effectiveness, Sharetec System continues to maintain one of the highest levels in the credit union industry.

Cindy Duke, CEO of Natco Credit Union comments, “2014 has been another pleasant year for us with Sharetec. Typically, a return phone call to an issue is prompt, rarely is it ever not. That is very important to us. I cannot count the amount of times I have had support follow up with me on issues to make sure things were fixed and taken care of. Sharetec has a very good system in place.”

About Sharetec System 
Sharetec, a provider of both in-house and service bureau core solutions, has nearly 300 core credit unions and has grown 67% since the year 2000.

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