Press
SocialVolt and DigitalMailer Launch Partnership
Credit Union Clients to Leverage Enterprise Social Media Management System
OVERLAND PARK, Kan., and HERNDON, Va., March 15, 2012 – SocialVolt, an enterprise social media management provider, today announced it has partnered with DigitalMailer, a leader in providing digital communication solutions to the financial institution industry. Through the partnership, DigitalMailer’s credit union clients will be able to leverage SocialVolt’s cutting-edge social media management system (SMSS) to engage with their members through social media channels without exposing themselves to excessive risk.
SocialVolt empowers DigitalMailer’s clients to realize the benefits of social media engagement with a unified platform that makes it simple for them to listen to what is being said, interpret it, and to respond in real-time. To ensure social media engagement does not come at the expense of compliance and risk management programs, the platform enables DigitalMailer clients to back up and archive social media content with a detailed audit trail, and allows staff to author social media content while ensuring that only trusted administrators retain control over passwords and account profiles.
“Credit unions, like all financial institutions, look at social media as a double edged sword. It can help build potentially lucrative relationships with members, but might come at the expense of remaining in compliance with industry regulations,” said Ron Daly, President of DigitalMailer. “With its uncomplicated, cohesive platform, strong risk and compliance features, and flexible pricing structure, SocialVolt was an obvious fit for DigitalMailer.”
Says Scott Oppliger, CEO, SocialVolt: “Given the SocialVolt team’s history in banking security and strong understanding of the unique challenges the industry faces, robust risk and compliance features were of the utmost importance when we developed the platform. DigitalMailer’s deep expertise in the credit union space will help us reach businesses who understand the importance of social media engagement, but require a platform uniquely suited to their heavily regulated industry.”
To find out more about DigitalMailer’s services, please contact Greg Crandell, Executive Vice President, at 866.994.4900, ext.106, or gcrandell@digitalmailer.com.
To request a trial of the SocialVolt platform, please visit http://www.socialvolt.com/trial.
About DigitalMailer
DigitalMailer, Inc. (www.digitalmailer.com) helps financial institutions and businesses open their biggest branch – the virtual branch. Using its expertise and today’s technology, DigitalMailer helps organizations connect with customers in the online channel they prefer, driving consistent, managed messages that are optimized for communication, convenience, efficiency and promotion of product growth.
About SocialVolt
SocialVolt (www.socialvolt.com) delivers enterprise social media management solutions for businesses and agencies. Its unified platform supports engagement across brands while delivering accurate reporting from multiple channels. With SocialVolt, companies maintain control, minimize risk, and empower staff at all levels to build profitable customer relationships in real-time. Its board of advisors is comprised of experienced senior marketers from American Express, Sprint and other leading enterprises. Founded in 2009, SocialVolt is based in Kansas City and backed by Archer Capital.
Greg Crandell, Executive Vice President
DigitalMailer, Inc.
gcrandell@digitalmailer.com
866.994.4900, ext.106
Carole Hutchinson/Matt Ruggiero
BluePoint Venture Marketing for SocialVolt
Carole@bluepointmktg.com
Matthew@bluepointmktg.com
781.861.7800