Southbridge Credit Union signs ten-year renewal with Synergent to host Symitar’s Episys core processing platform

WESTBROOK, ME (April 15, 2022) — Synergent is pleased to announce that Southbridge Credit Union has renewed its agreement with Synergent for hosted Symitar® Episys® core processing. The new contract extends Synergent’s partnership with Southbridge Credit Union for ten years.

“We value the relationship we have developed with Synergent’s team and the expertise they provide,” said Kate Roy, President at Southbridge Credit Union. “We always can count on them to help us deliver the products and services our members demand. I speak for my entire staff when I say everyone here is excited to see this valued partnership continue.”

The credit union also uses Synergent to deliver additional service solutions through Jack Henry including deposit account origination capabilities with Opening Act, iPay Bill Pay, and mobile deposit capture. They also utilize Wycom Laser Check Printing and Synergent check processing, marketing services, statement processing, and card services.

“We have been working with Southbridge Credit Union for several years and are proud that our productive and collaborative approach helps them provide outstanding service to their members and communities” said Scott Johnsen, Synergent’s Senior Vice President of Operations. “We take the credit union’s motto, ‘We’ve Got You’ to heart, and we will make sure they have everything they need to continue providing unparalleled value for years to come.”

Southbridge Credit Union, headquartered in Southbridge, Massachusetts, has nearly 13,000 members and over $204 million in assets. The credit union’s field of membership includes individuals that reside, work, or operate in Worcester, Bristol, Franklin, Hampshire, Norfolk, Hampden, and Middlesex Counties. It also includes Wyndham County in Connecticut.

About Synergent

Founded by credit unions in 1971, Synergent® is a managed services provider that offers state-of-the-art and innovative core processing, along with in-demand payments, technology, and marketing services. As a service-driven and cost-effective host of Jack Henry™ Symitar® core processing, Synergent provides credit unions with the products and services they need to succeed. No matter what the product, our clients can count on Synergent to choose it, install it, integrate it, and help credit unions get the most out of it so they can focus on providing the best service experience possible to their members. For more information on Synergent, please visit or call 800-341-0180.

About Symitar

Symitar, a division of Jack Henry & Associates, Inc.®, is the leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 700 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at


Jen Burke
AVP – Communications & Outreach
207-773-5671, Ext. 295

Sarah Farwell
Director of Marketing
800-341-0180, Ext. 245

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