“Spirit of CU*Answers” award goes to Vizo Financial

GRAND RAPIDS, MI (June 22, 2022) — CU*Answers recognized Vizo Financial as the winner of the 12th annual “Spirit of CU*Answers” award at its 2022 Leadership Conference held on June 15, 2022, at the JW Marriott in Grand Rapids, Michigan.  Accepting the award on behalf of Vizo was Charnell Etzweiler, Core Implementation & Support Director.

Geoff Johnson, CU*Answers CEO, presented the award to Vizo Financial for their partnership on the CUaxis initiative. CUaxis is the network’s third certified distributor of the CU*BASE® core processing platform. Etzweiler and her team worked in tandem with CU*Answers over an 18-month span to convert 34 credit unions from a core previously supported by Vizo to CU*BASE, as well as to merge two credit unions into an existing CU*BASE client. Said Johnson, “This was a record-breaking number of projects completed in a year, and we could not have done it without the tireless work and creative input from both the Vizo and CU*Answers teams. We are already seeing great things from the partnership.”

As she accepted the award, Etzweiler addressed the crowd, saying, “I’m honored to accept this award on behalf of Vizo Financial. We appreciate all the hard work of the many CU*Answers teams we’ve had the privilege of working with over the last 18 months. You all are amazing. We value our partnership with CU*Answers and look forward to continuing to strengthen our partnership well into the future. Thank you.”

The Spirit of CU*Answers award, established in 2011, recognizes a client credit union for excellence in a variety of areas. In the past the award has also allowed the CUSO to recognize credit unions who have strong volunteer programs, who’ve demonstrated particularly strong execution and performance or a high level of adoption of CU*Answers tools, who show innovative examples of collaboration and cooperation, who have found new ways to demonstrate commitment to the 7 Cooperative Principles, or who’ve started new businesses in the network.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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