Suncoast Credit Union partners with Payrailz to offer members smarter payment experience

Top twenty credit union chooses payments powered by artificial intelligence

GLASTONBURY, CT (September 11, 2018)Payrailz, a digital payments company offering smarter, more engaging and secure payment experiences to banks and credit unions, announced that Suncoast Credit Union, a top 20 credit union at $9.2 billion assets, will now offer its payment services to members.

Through this partnership, Suncoast Credit Union’s 785,000 members will have access to Payrailz’s intelligent and sophisticated payment technology, including consumer and business bill pay, bill negotiation services, P2P and A2A money transfer services.

Suncoast Credit Union has an in-house innovation department dedicated to mobile and online banking development and decided to partner with Payrailz to gain specialized expertise in payments and to help chart its defined roadmap for the future. This decision allows Payrailz’s technology to offer Suncoast members a full range of modernized payments services.

“We prioritize adding value to our members through enhanced services, particularly in ways that simplify their lives by improving their user experience,” said Ted Hassenfelt, CIO at Suncoast Credit Union. “Partnering with Payrailz fits with our digital strategy to provide the best service to our more than 200,000 electronic bill payments each month, and numerous member-to-member and account-to-account transfers.”

“We are so honored that Suncoast Credit Union has selected us as its payments service provider of choice to offer its vast member base a smarter payments experience,” said Fran Duggan, CEO of Payrailz. “Suncoast Credit Union fully embraces the current and future needs of its members, particularly in today’s “do it for me” culture, which prioritizes ease of use and the need for more sophisticated and predictive payment solutions to simplify their daily lives. Through our partnership, Suncoast Credit Union has yet another tool at its disposal to improve its members’ experiences and build on its solid industry reputation as a trusted financial partner.”

About Payrailz

Payrailz is a digital payments company offering advanced payment capabilities and experiences includingconsumer and business bill pay, external and internal transfers,new account funding, P2P, B2B, B2C and other related solutions to banks and credit unions. In a society that increasingly has become focused on a “do it for me” culture, Payrailz’ smart technology makes the difference. Payrailz creates smarter payment experiences for the financial services industry that are predictive and more engaging than currently available alternatives. Financial institutions can confidently embrace Payrailz’ API-first and cloud-native technology engine, to offer unique payment solutions to their consumers and businesses. Payrailz helps financial institutions meet the payment expectations of today and the payment innovation needs of tomorrow. For more information, visit, follow them on Twitter @PayrailzFacebook or LinkedIn, or contact Mickey Goldwasser at 860.430.9245.

About Suncoast Credit Union

Suncoast Credit Union is the largest credit union in the state of Florida, the ninth largest in the United States based on membership, and the 12th largest in the United States based on its more than $9.2 billion in assets. Chartered in 1934 as Hillsborough County Teachers Credit Union, Suncoast Credit Union currently operates 65 full-service branches and serves more than 785,000 members in the following Florida counties: Charlotte, Citrus, Collier, DeSoto, Dixie, Gilchrist, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Lee, Levy, Manatee, Marion, Pasco, Pinellas, Polk, Sarasota and Sumter. Since its founding in 1990, the Suncoast Credit Union Foundation has raised and donated more than $22 million to organizations and initiatives that support the health, education and emotional well-being of children in the communities that the credit union serves. For more information, visit:, or @SuncoastCU.


Mickey Goldwasser
860-430-9245 |

Gracie Gay


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