Travis Credit Union Names Misun Thompson Senior Vice President, Chief Operations Officer
VACAVILLE, CA (August 5, 2013) — Patsy Van Ouwerkerk, president and CEO of Travis Credit Union, announced the appointment of Misun Thompson as the new senior vice president chief operations officer.
As COO, Thompson will continue to work closely with the senior management team to ensure the strategic direction and the overall quality of operations are appropriately executed across two frontline business units: operations and sales and service.
Thompson, who originally joined Travis Credit Union in 1999, previously served as the credit union’s vice president of collections, insurance and investment services where she was responsible for minimizing losses to the credit union through strategic planning, growing insurance products and developing the Travis Financial Services investment relationship with members. She brings more than two decades of financial services industry experience to her new position.
“Misun has deep knowledge and broad experience in the financial services industry and the credit union world,” said Patsy Van Ouwerkerk, president and CEO of Travis Credit Union. “Most importantly, she understands Travis Credit Unions’ vision and is fully immersed in our member-first culture, having been an integral part of our growth and success for the last fourteen years.”
Thompson is an active board member of the local Christmas Wish program. Under her leadership, Travis Credit Union has been named the number one corporate sponsor for the last eleven years.
“We are pleased to have Misun in this position, as her appointment allows us to focus on increasing our advocacy efforts through the retail channels while also focusing on operating efficiencies for the benefit of the membership,” stated Barry Nelson, the credit union’s executive vice president. “Misun’s experience with attaining results through efficiencies makes her a great fit for the job, and we believe will give us the competitive advantage we need for the future.”
Thompson is a graduate of Western CUNA Management School, class of 2002.
Headquartered in Vacaville, California, Travis Credit Union is a not-for-profit cooperative financial institution serving those who live or work in Solano, Yolo, Sacramento, Placer, San Joaquin, Stanislaus, Napa, Contra Costa, Alameda, Sonoma, Colusa and Merced Counties. Currently, Travis Credit Union is the 11th largest credit union in California with more than 178,000 members and more than $2.1 billion in assets. As one of the leading financial institutions in Solano, Contra Costa, Yolo and Merced Counties, Travis Credit Union’s strength lies in its faithful commitment to its members, its solid, secure history, and its long-standing track record of dedicated service.