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U.S. Utility Industry Credit Union launches mobile banking to nationwide membership

Utilities Employees Credit Union, a virtual credit union serving employees of the utility and energy industry has launched mobile banking service to its nationwide membership. Members can now check account balances, pay bills, perform fund transfers, make credit card and loan payments, and check financial rates from their mobile devices

WYOMISSING, PA (October 29, 2013)Utilities Employees Credit Union (UECU), the billion dollar virtual credit union serving the U.S. utility and energy sector, has added mobile banking to its extensive suite of online and electronic banking services. UECU members can now check account balances, pay bills, perform fund transfers, review past transactions, make credit card and loan payments, and check financial rates from their mobile devices.

UECU launched the mobile banking version of its Advantages Online™ home banking system on October 22nd. The credit union’s nationwide membership of 43,000 utility industry workers and their family members, now have three around-the-clock options to manage their UECU accounts and access financial services from wherever they are located – mobile banking, home banking, and phone line banking.

“We are very excited to be able to offer the flexibility of mobile banking to our members,” says John Acanfora, Vice President of Information Technology for UECU. “While there’s more to come, it’s another way that we strive to be their full-service virtual credit union.”

UECU is offering mobile banking in multiple formats for members who would like to manage their accounts using their smart phones or tablet computers. UECU members will be able to access their accounts via a UECU mobile banking website using the web browser on a variety of mobile devices. Members who are Apple or Android phone and tablet users may also choose to download the free UECU Mobile Banking app from Google Play or the App Store.

This is the second roll-out of enhanced banking technology by Utilities Employees Credit Union in 2013. Earlier this year, UECU expanded the capabilities of its Advantages Online™ system to allow members to further customize their home banking experience – adding personalized account dashboards, individual member sign-ins, and expanded options to categorize and search their financial transactions. The credit union also enhanced its E-Notifications™ email and text alerts service and gave members new online personal finance tools to track expenses, design budgets, and graphically monitor their financial activities.

UECU created the collection of new enhancements to take its existing suite of free, convenient financial “E-Services” to a new level. The credit union had already provided its members with complimentary 24/7 online account access, online bill pay, mobile account alerts, online funds transfers, and electronic statements. UECU first offered its members around-the-clock, online home banking in 2001, and continued expanding the capabilities of its free Advantages Online™ home banking service in the years that followed.

Providing high-quality, nationwide account access to its members has been a priority for UECU due to its unique business model. For more than 75 years, UECU has operated as a “virtual credit union” serving a widely-dispersed membership from a single headquarters without members ever having to step inside a branch – allowing the credit union to reduce costs and return profits to its membership. The credit union’s virtual business model allows UECU to provide financial employee benefits to companies and workers in the utility and energy industry wherever they expand or relocate throughout the nation.

To learn more about Utilities Employees Credit Union, visit http://www.uecu.org.

About Utilities Employees Credit Union
Utilities Employees Credit Union is a nationwide, virtual credit union providing financial services to utility and energy workers and their families since 1934. Its membership includes the employees of 600 companies and members of Energy People Connect, an association for individuals currently employed or pursuing employment in the energy industry. UECU is among the two percent of U.S. credit unions to receive an A “Excellent” Weiss Rating for financial soundness and one of the few financial institutions to reward its members with a year-end bonus dividend, which last year totaled nearly $1 million.


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