Sharetec System, one of the fastest growing core systems offering the technology of simplicity, announces that West Virginia Federal Credit Union (WVFCU) in South Charleston, West Virginia, has made the decision to implement Sharetec as its new core processing solution.
In searching for a new core system, WVFCU’s central goal was to significantly increase the automation of its business processes, leading to a decrease in busy work for credit union staff. Ultimately, by enhancing automation, the hope was that employees would be able to devote more time to better meeting their members’ diverse needs.
WVFCU’s decision to implement Sharetec was the result of several factors, primarily being the company’s straightforward, transparent proposal and the functionality of the software itself. Sharetec presented the credit union with a comprehensive plan for transitioning to the new system, as well as a thorough explanation of the numerous benefits they could expect. WVFCU was impressed with the system’s full features and functionality, improved automation, tight integration of third parties, the reduction in the number of vendor relationships that would need to be maintained, and the strong client testimonials that supported the solution.
Nick Arvon, CEO of West Virginia FCU comments, “Our core system is critical to our daily staff efficiency and our ability to continue enhancement of our technologies to improve member service. When evaluating options for the right partner, we prioritized member service productivity and our members’ overall experience. After our extensive review of the many core provider options available, it was clear to us that Sharetec was our best choice to meet our objectives through optimized workflows, improved integration with third-party vendors, increased self-service capabilities for our members, data intelligence capabilities, paperless document management and more. We believe Sharetec best understands the technology challenges small to medium size credit unions face and delivers exceptional cost-effective solutions that not only allows us to compete with much larger credit unions and banks but create internal efficiencies that allow our staff to focus on our members. In addition, Sharetec has shown a commitment to continued investment in their core platform and backs it all up with a great support team. We could not be more excited to begin our new partnership with Sharetec.”
According to Dan Miller, Vice President, Sharetec, WVFCU’s acquisition of Sharetec is certain to bring about monumental changes for the credit union. “West Virginia wanted to provide its members with the cutting-edge tools that would allow for self-service,” he notes. “Sharetec’s advanced features will provide those capabilities and more. Members will be able to leverage technology to meet their needs which will, in turn, reduce the staff’s daily burden and promote more effective and efficient functionality.”
“As they gain new efficiencies from the system, Sharetec will allow the credit union to grow without adding staff,” Dan adds. “Coupled with the projected cost savings, West Virginia’s decision makers understand the real value of Sharetec and how the platform offers them the best and most complete solution.”
Keenly aware of the system’s advanced technology and superior capabilities, West Virginia selected Sharetec as their new core processing system. The institution plans to utilize their chosen platform as a springboard to further advance their objectives and support their mission to enhance member service and their bottom line. The credit union is expected to move forward with the implementation by the end of the second quarter of 2019 and looks forward to seeing remarkable improvements in day-to-day efficiencies.
West Virginia Federal Credit Union was established in 1965 as a not-for-profit, member-owned financial cooperative. Since then, they have grown their membership and expanded their products and services to meet the financial needs of those in the areas surrounding their two locations in South Charleston and St. Albans, West Virginia. The credit union has 33 employees and boasts $125 million in assets.
