Xplore FCU promotes Pany Taylor to AVP of member experience

NEW ORLEANS, LA (August 24, 2021) — Xplore Federal Credit Union is proud to announce the promotion of Pany Taylor to AVP of Member Experience. This promotion shows not only Pany’s achievements, but also, Xplore’s dedication to exceeding member expectations year after year. Pany has been with Xplore FCU for 13 years and brings a wealth of knowledge to this new role. Recently, Pany played an integral role on the team that successfully implemented the new Xplore Away video banking platform.

As AVP of Member Experience, Pany ensures that member service departments are meeting and exceeding member expectations, as well as enhancing member relationships, by overseeing the Xplore Branches, Video Service Department, and Call Center. Pany’s most recent achievement was her integral role on the implementation team of the Xplore Away video banking project, which she now oversees in her new role.

Born in Thailand and raised in Hollywood, CA, Pany has been in the finance industry since 1998. Her previous roles include Sr. Retirement Plan Specialist for Washington Mutual Bank, and Special Accounts Processor for the Los Angeles Federal Credit Union.  In her free time, she enjoys going the gym, visiting local restaurants, and traveling with her family when possible.

Pany Taylor AVP Member Experience Xplore FCU

About Xplore Federal Credit Union

Xplore Federal Credit Union has been serving the community since 1947. Originally established to provide financial services to New Orleans Shell Oil Company employees, Xplore FCU became a community charter credit union in 2013. Xplore FCU serves over 8,000 members through three local branches, advanced e-services, and Co-Op Shared Branch network. Providing exceptional customer service, products for all life stages, and innovative financial solutions, Xplore FCU surpasses member expectations year after year. Xplore FCU membership is available to anyone living, working, worshipping or attending school in Orleans, Jefferson, and St. Tammany Parishes. With over 70 years of experience, Xplore FCU is the ideal partner to explore your financial possibilities.

Explore your way with Xplore Federal Credit Union today:

1-888-U-Xplore (888-897-5673) •  Xplore Away • • Xplore Auto


Michael Roussel
Marketing Director

Amanda Credeur
Business Development

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