Quorum gives its digital a makeover

Consumer banking transactions are increasingly moving through digital channels, and financial institutions everywhere are embracing this trend. At the same time, digital banking technology is quickly advancing, with huge implications for credit unions and their members.

“Credit unions that expect to grow and protect their membership base have to be keenly focused on a digital banking strategy,” says Jon Bartek, Director of National Sales and Relationship Management with CO-OP. “More than ever, a consumer’s primary touchpoint with financial institutions takes place on a PC, smartphone or tablet.”  

Headquartered in Purchase, N.Y., Quorum Federal Credit Union recently expanded its digital banking system to better serve an increasingly tech-savvy and widespread membership. Quorum FCU deployed Alkami Digital Banking with CO-OP Bill Pay, a powerful, fully integrated solution offered by CO-OP in partnership with Alkami Technology, Inc., Plano, Texas.

According to George Cacchiani, Quorum FCU’s VP/ information technology, “Our goal was to establish a digital banking platform that is in step with the growing, changing needs of our members. We wanted best-in-class features and functionality, as well as the ability to build out the system with our own new features and enhancements in the future. It was also critical for us to work with partners that understand our industry.”

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