The short trip from analytics to artificial intelligence

Decades of popular science fiction have painted artificial intelligence (AI) as futuristic, mysterious and sometimes campy – on track to become reality around the same time bankers begin driving hover cars to work. Yet AI is now reaching buzzword status, and there’s not a hover car in sight.

The recent interest in AI could feel like a sudden and disjointed trend – an alluring concept without the technology to support its promises. In reality, AI is the next logical step in a long progression of innovations, in banking and across all other industries.

The basic foundation for AI is already in place. And as advancements continue at a rapid pace, new capabilities will alter the way businesses serve their customers – and the way customers expect to be served. In a time of growing complexity, AI may hold the key to helping businesses create an experience that’s better, faster and more affordable.


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