The board portal wish list

When purchasing this essential technology, both directors and staff should contribute to the list of essentials.

The board shouldn’t be “in the weeds” of analyzing possible board portal products. But the board can help management with product selection by setting out its vision and needs for what it would like a board portal to do for them. Executives and the board liaison also play an important role.

When selecting a board portal, the main focus should be on identifying the desired business outcome or goal, says Cris Carpluk, VP/customer engagement at OnBoard, a CUES Supplier member based in Indianapolis.

“Is the credit union’s board looking for a solution that increases security for the board? Are time-savings the most important goal? Does the board, its directors or support staff need a board solution that can optimize all board and committee processes, including D&O (directors and officers) questionnaires, voting and loan approvals, and board assessments? It’s important to document these goals first.

 

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