The CUInsight Experience podcast: Jill and Randy – Morning walks (#101)

“We can get what we want out of life if we are intentional about it.” - Jill Nowacki

Thank you for tuning in to episode 101 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of This episode is brought to you by Trellance transforming data into actionable insight for credit unions from coast to coast.

In this season’s final episode, we are changing things up a little. My co-host, the one and only Jill Nowacki, and I are looking back on this crazy year and discussing the good that is often overlooked while moving forward to 2021. I share some ways that the CUInsight Experience will be new and improved for 2021.

Listen as Jill and Randy talk about bringing your whole self to work and valuing the differences among peers; the authenticity and culture each individual brings to the workplace. Jill shares some things she is excited to see happen in the next year or two, and Randy discusses how technological advances have allowed him to stay connected with credit union thought leaders. 

They collectively speak about the difficulties of keeping remote team members connected to the rest of the team while maintaining the credit union’s culture and how many industry leaders have successfully taken this challenge on. Jill shares a book she thinks everyone should read and some final thoughts for wrapping up the 2020 season. Randy shares some exciting news about changes to Season 3 of The CUInsight Experience and how its pivot will be bigger and even better!

Most of all, we hope everyone has a safe and wonderful holiday, and we will see you back here in 2021.

Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher
Books mentioned on The CUInsight Experience podcast: Book List 

How to find Jill:
Jill Nowacki, President/CEO of Humanidei
LinkedIn | Twitter | Facebook 

Show notes from this episode:
A big shout-out to our friends at Trellance, an amazing sponsor of The CUInsight Experience podcast. Thank you!
Shout out: Brett Martinez
Book mentioned: We Can’t Talk About That At Work!: How to Talk about Race, Religion, Politics, and Other Polarizing Topics by Mary-Francis Winters
Previous guests mentioned in this episode: Jill Nowacki (episodes 4, 18, 37, 64 & 82

In This Episode:
[01:25] – Welcome back to the show, Jill!
[02:47] – Jill shares some hacks she has found to help us all get along under the same roof.
[04:42] – Jill speaks about bringing your whole self to work and the challenges it may pose as you climb the hill.
[07:50] – Jill discusses the similarities between 2020 and running a marathon.
[11:10] – When thinking back on the year, what is some good that came out of it?
[13:05] – Jill shares some favorite things she found while going on their morning walks.
[15:35] – Jill speaks about what she is excited about for 2021 and 2022.
[17:40] – Randy discusses the Zoom happy hour they have every week with some credit union people.
[19:53] – What have you seen with the leaders you’ve talked to about working remotely and being more flexible with employees?
[22:21] – Jill speaks about trying to survive in 2020 and how that has kept people stressed.
[24:54] – Jill talks about how hard it is to keep remote team members connected and maintain the credit union’s culture.
[27:36] – Jill shares a concept she learned in college that applies today.
[28:38] – Listen as Jill shares a book she believes everyone should read.
[29:42] – Jill gives some final thoughts to wrap up the 2020 season.
[30:23] – Randy shares some changes that will occur with this podcast.
[30:55] – Randy is also launching a new podcast.
[31:26] – Thank you for listening, and Happy Holidays!

Randall Smith

Randall Smith

Randall Smith is the co-founder of, the host of The CUInsight Experience podcast, and a bit of a wanderlust. As one of the co-founders of CUInsight he looks ... Web: Details