Thank you for tuning in to episode 70 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.
My guest today is Tony Hernandez, President & CEO of the Defense Credit Union Council (DCUC). DCUC is the premier resource for credit unions on all military and veteran matters. The team at DCUC provides trusted resources for active duty and veteran members while working on strategic and operational issues, and addressing regulatory and legislative matters. Tony believes in offering relevant financial services as a way to take care of military personnel and thank them for their efforts.
During our conversation, Tony and I chat about protecting veteran benefits and financial well-being within the credit union industry. He offers insight on how credit unions can “speak military” to better assist military personnel. Listen as Tony talks about protecting military members and veterans from predatory lending, keeping up with legislation and advocacy, and providing service to overseas military personnel.
As we wrap up the episode, Tony talks about traveling with his wife, the freedom and creativity of using dot journals for organization, and shares his book recommendations. Enjoy my conversation with Tony!
Show notes from this episode:
What an amazing interview with Tony! Check out all the exceptional work his team is doing over the Defense Credit Union Council here.
Want to hear more from Tony? Click here.
Shout-out: DCUC Annual Conference
Previous episode mentioned: Tony Hernandez (episode 22)
Shout-out: Veteran’s Guide
Shout-out: National Credit Union Administration (NCUA)
Legislation mentioned: Military Lending Act
Shout-out: GAP Insurance
Shout-out: Davidson v. United Auto Credit Corp.
Place mentioned: Virginia
Place mentioned: Washington, D.C.
Place mentioned: California
Shout-out: Bank of America
Shout-out: Silicon Valley Bank
Shout-out: Signature Bank
Shout-out: Tony’s mother
Shout-out: Tony’s wife, Jennifer
Shout-out: General Robin Rand
Place mentioned: South Korea
Shout-out: Tony’s grandmothers
Hashtag mentioned: #themanyfacesofjennifer
Place mentioned: Naples, FL
Place mentioned: Dana Point, CA
Place mentioned: New Hampshire
Place mentioned: Maine
Place mentioned: Hawaii
Shout-out: Erik Wahl
Shout-out: Dot journal
Holiday mentioned: Veterans day
Book mentioned: Unthink: Rediscover Your Creative Genius by Erik Wahl
Book mentioned: Harold and the Purple Crayon by Crockett Johnson
In this episode:
[00:44] – Tony Hernandez talks about DCUC serving both active duty and veteran military personnel.
[03:41] – How did DCUC start out and how does it serve the credit union industry now?
[05:59] – What does it mean to “Speak Military” in serving military personnel?
[08:18] – Tony talks about protecting the vulnerabilities of military personnel from predatory lenders. PART 1
[11:12] – Tony talks about protecting the vulnerabilities of military personnel from predatory lenders. PART 2
[13:54] – Are credit unions helping military personnel who are overseas? PART 1
[16:49] – Are credit unions helping military personnel who are overseas? PART 2
[19:06] – DCUC continues to grow.
[20:52] – Who brings inspiration into Tony’s life?
[22:41] – Tony talks about traveling with his wife and spending extra time with each other.
[25:00] – What book does Tony recommend?
[27:37] – Tony talks about enjoying dot journals lately. How does he fill his journals?
[29:35] – Thank a veteran.