The key to successful commercial banking lies in consumerization. Here’s why

Jacob Leick and Mandy Lopez explore the consumerization of commercial banking, the importance of personalization and relationships and the role of technology in helping community banks and credit unions stay competitive.

In today’s rapidly evolving commercial banking landscape, community banks and credit unions face many challenges and opportunities as they strive to meet their business clients’ changing needs and expectations.

To shed light on the latest trends and strategies for success, The Financial Brand’s Jim Marous was joined by two industry experts from Alkami Technology on the Banking Transformed podcast: Jacob Leick, director of product management and Mandy Lopez, lead product manager.

In this insightful Q&A, Leick and Lopez share their wealth of knowledge and experience, exploring topics such as the consumerization of commercial banking, the importance of building strong relationships, maximizing revenue impact while reducing back-office expenses and leveraging technology to level the playing field with larger competitors.

As the business banking landscape transforms, this discussion provides invaluable guidance for community banks and credit unions looking to thrive in the years ahead.

 

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