The member education piece of Apple Pay

The people you serve may have the same questions I did.

by: Kelly Schmit

Credit unions that implement Apple Pay this year may need to educate their members about this new offering, so they are less nervous and more willing to try it out.

I know this because I am one of the members that needed education. I got a bunch last week when I attended CUES’ Apple Pay, MCX & Beyond: Your Mobile Pay Strategy in Dallas.

Here are some questions that I, a 33-year-old wife and mother of two, had about this new offering, with answers from the experts that presented at the CUES seminar. You might find that your members have similar concerns. Do you have someone ready to answer them?

  1. Can everyone use Apple Pay?

Apple Pay can only be used on certain Apple devices, but all smart phones are getting their own cellular payment platform. So don’t worry, no one will be left out of the new payments movement in due time.

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