Three cybersecurity tips for credit unions in a COVID world

Key action steps to protect video meetings, email and file sharing

When the COVID-19 pandemic hit, credit unions everywhere rolled out business disaster recovery and business continuity plans. Alongside drive-thru services and social distancing, credit unions implemented cybersecurity policies to maintain data integrity and safeguard customer data. States and municipalities are now beginning to lift stay-at-home mandates, but credit union employees who can work from home are still being encouraged to do so. This will continue to put cybersecurity in the spotlight.

After all, the pandemic might have changed working conditions, but that didn’t stop cyber criminals from trying to take advantage. Phishing attempts have increased almost 350%. Banking trojans have returned, and the instant transition to remote work resulted in a slew of new vulnerabilities overnight. While a complete security overhaul might be a bit much to ask of overextended IT departments, these tips can help maintain your cybersecurity and keep from being exploited.

1. Video Conferencing

It’s very likely that you’ve seen videos of users falling for so-called “Zoombombing” meeting traps. This is easily preventable. Most of the popular web conferencing tools like Zoom, GoToMeeting and WebEx have beefed up their privacy and security features. Be sure to review them before holding a sensitive virtual meeting.


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