Three scams for your staff to know about and help members avoid

Fraud based on FEMA’s funeral assistance program, medical beneficiaries and package delivery all have found success in recent times.

Front-line staff at your credit union have a unique opportunity to identify fraud and help members who may be falling victim. Educate your staff on fraud prevention, especially newly developed schemes identified by the team at TRC Interactive Inc., a partner of CUES in offering CUES Online University and First Line of Defense.

First Line of Defense recently taught subscribers about these three scams:

1. COVID-19 Funeral Assistance Scam

The Federal Emergency Management Agency’s COVID-19 Funeral Assistance program is a legitimate government relief program designed to help survivors cover the funeral costs for someone who has died as a result of COVID-19. Scammers have profited by posing as FEMA workers and calling, texting or emailing survivors to register them for assistance. Scammers take advantage of program requirements and exploit the strong emotions often associated with the loss of a loved one.


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