Your top five business etiquette questions… answered!

Are you confident in how to handle certain professional scenarios? Although what is viewed as acceptable varies from business to business, basic office etiquette is usually universal no matter where you’re employed. Here are five common work situations and how to properly handle them.

Can I say “no” to my boss without sounding rude?

The answer is yes, you can say “no.” The key to this situation is ensuring your response is diplomatic, polite, and worded in a manner that softens your refusal. Instead of simply saying “no,” perhaps try “I would rather…” or “I’m afraid I won’t be able to, but…”

When asked out to lunch, do I have to offer to pay?

Typically, whoever extends the invitation should be responsible for paying for the meal. If you would like to chip in, don’t hesitate to do so. But, because you are technically the person’s guest, you should not be expected to pick up the check.

Am I obligated to be social with my colleagues outside of work?

If you are invited to a social gathering outside the office and you would rather not attend, you do not need to feel any pressure to go. Sure, getting to know your coworkers on a more personal level is not a bad idea, as it will inevitably bring you closer as a team. That being said, unless being together outside the office is part of your role in the company, you don’t need to do anything more than perform to the best of your abilities during regular business hours.

Is it a good idea to add my workers to my social networking sites?

This topic is tricky because of the prevalence of social media in our work and home lives. The best thing to do if your colleague sends you a “friend request” is to think carefully about how you will be perceived at work based on your social media activity. If keeping your personal life completely separate from your professional one is important to you, you may want to refrain from accepting your colleague as a “friend.” Remember, your profile and how you behave online is a reflection of you; social media mistakes can sometimes cost you your career.

My workplace attire is casual, but how informal can I dress?

Unlike days past where suits for men and dresses for women were the norm, many companies today are quite lax in their dress code. This can be an advantage for those that prefer being comfortable and relaxed with their work wardrobe. But, sometimes it’s hard to know how far is too far when walking the line between casual and frumpy. Look at it this way, just as your social media accounts are a representation of you as a person, so is your physical appearance.