Was that constructive feedback?
Mastering the art of giving compliments and critiques is key to the development of individuals and organizations.
We all know about the “feedback sandwich,” the idea that you start a feedback session with a compliment, move to the area of concern, then end with another compliment.
But some experts are saying it’s time to take the feedback sandwich off the menu.
Why doesn’t this traditional approach work every time? Some leaders find that the area that needs improvement gets lost between the compliments. Another problem is that some people hear the compliment, brace themselves for the negative they know is coming, and end up not hearing or believing the compliment!
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