Why you need unified communications now: Making the cloud business case
The workplace of tomorrow is here and your user’s expectations around how they communicate and engage with colleagues and customers is evolving. At the same time, customer expectations have evolved as well – they expect direct communications with the right person, at the right time, in the right way.
Legacy on-premise communication systems like landline phones create obstacles, especially for businesses looking to streamline operations and address the needs of the modern workforce.
On-premises legacy communication systems don’t work
- Legacy phone systems don’t offer flexibility: Whether they are in an office or remote, employees need communications tools that allow them to do their best work anywhere and everywhere work takes them. These traditional business phone systems often lack the agility, scalability, and security businesses need to allow employees to work off-site.
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