3 simple tips for delivering bad news

Delivering less than stellar news is never easy. While saying “do you want the bad news or the bad news?” might actually soften the blow, it’s definitely not the way to go. Here are three tips to help you when the news is yours to give…

Just do it: There’s no point in delaying bad news. It isn’t going to get any better, and waiting will only cause you to be anxious. Rip the band-aid off.

Don’t use too many words: Make sure you’re focused on the point of your message. The news may be tough to hear, but it’ll be a lot worse if you don’t get right to the point. Keep it short and simple.

Imagine being the one being told: Think about how you would feel if you were the one receiving the news. There could be mixed emotions so remember they may need time to process.

Some things are hard to hear, so try to make it as easy as possible. Just be respectful when delivering news, whether it’s good or bad.

John Pettit

John Pettit

John Pettit is the Managing Editor for CUInsight.com. Web: www.cuinsight.com Details