8 Things the Chief Lending Officer needs to be successful

Lending is the primary revenue generator in a credit union. To be expert at generating this revenue, lenders have the following needs and more:

  1. A loan origination system that works seamlessly for the member
  2. Easy handoffs throughout the lending process to underwriters, processors and funders
  3. Ability to monitor and act on delinquencies
  4. Ability to monitor the loan pipeline and learn about loans approved and not funded, exactly where members get lost or drop out of the loan application process
  5. Monitor loan quality, credit risk and compliance
  6. Shorten the timeline between application and funding
  7. Monitor loan officer performance and productivity
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