“Don’t get me wrong. I love what I do,” he said. “But if I get the chance to do it somewhere else, I know I’ll be asking more questions in that second-round interview.”
I have the incredible fortune of walking with many leaders during defining moments in their careers: Their first step into the CEO role. These are leaders who are ready. Many have spent years in executive positions contemplating how they will approach leadership when it’s their turn to sit in the big chair. When that opportunity knocks, they are eager to open the door.
And then, sometimes . . . six . . . twelve . . . eighteen months later, they wonder if that same eagerness caused them to race to the starting line of their CEO tenure without the careful discernment it required.
As an executive recruiter, I design CEO selection processes that include a final interview—often over dinner—where the candidate is encouraged to deeply assess the Board of Directors. By this point, it is usually clear that the candidate can do the job. What everyone—the Board and the candidate—should be curious about is whether they want to do the job together.
For many candidates, this stage feels like a dream come true: They are so close to the chance to build a team, to create the credit union that can change members’ lives, to make decisions that strengthen a community. The final interview is the only thing standing between them and an offer, and it’s tempting to focus on making a great impression rather than gathering insights into how compatible this partnership might be.
Even those who want to ask the right questions sometimes don’t know what they are. Based on years of experience helping navigate Board–CEO relationships, here are four areas every candidate should explore when evaluating a potential CEO opportunity.
1. Alignment and one voice
When I asked a long-time CEO what advice he would give someone interviewing for their first CEO job, he said, “Ensure the Board is aligned.” I’ve since seen the challenges that arise when Boards provide conflicting guidance. CEOs hesitate to act or discover that any move they make is wrong in someone’s eyes. Problems that start small can grow larger over time, especially if Board turnover changes which voice holds the majority.
The most effective Boards speak with one voice. Individual perspectives and healthy debate are essential, but once decisions are made, alignment must follow. CEOs thrive when guidance is clear and direction is unified.
Ask:
- When was the last non-unanimous vote, and how did the Board align afterward?
- If one Board member is dissatisfied with the CEO’s performance, how is that communicated?
2. Strategic clarity
Alignment alone isn’t enough. It might feel reassuring to work with a Board that easily agrees, but harmony without clarity can crumble when challenges arise. For example, if a regulator questions a decision and the Board can’t articulate the rationale, the CEO may be left exposed.
A Board with strategic clarity can oversee execution confidently, holding the CEO accountable for success while recognizing strong performance.
Ask:
- What are the strategic priorities the Board is most focused on over the next three years?
- What does this Board see as the biggest opportunities or risks on the horizon?
3. Managing disagreement
True alignment and authentic clarity do not exist without debate. Healthy Boards are composed of diverse voices that represent diverse members. They understand that disagreement is not disloyalty, but a sign of engagement. What matters is how disagreement is handled and how the organization moves forward afterward.
Ask:
- What was the last idea the CEO brought forward that the Board didn’t support? How was that managed?
- Has a Board member ever left before their term ended? Why? (This question may reveal more than expected.)
4. Evaluation and goal-setting
In the words of Brené Brown, “Clear is kind. Unclear is unkind.” This is especially true in how Boards set expectations for the CEO. Unclear expectations quickly become unmet expectations, and unmet expectations often lead to disappointment.
The best Boards set goals early, define success metrics, and provide feedback throughout the year.
Ask:
- How does the Board establish and evaluate the CEO’s goals?
- How will you measure success in the first year?
Accepting a CEO position is not simply saying “yes” to a job. It is saying “yes” to a partnership. The final interview provides the opportunity to ask questions that uncover whether that partnership is grounded in alignment, clarity, and trust: Essential qualities in successful Board-CEO relationships.
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