Connecting with Gen Z: Six tips for credit unions
While there are many things financial marketers should know about Generation Z, the absolute essential is that money stresses this generation more than anything else. “Money is in short supply…
While there are many things financial marketers should know about Generation Z, the absolute essential is that money stresses this generation more than anything else. “Money is in short supply…
Each year end brings the retirement of credit union leaders who have served a generation or more expanding the cooperative legacy. One such exit at Eastman Credit Union in Kingsport,…
Well Christmas has come and gone and 2019 is down to its final few days. As we continue our 2019 community recap, today we look at the top 10 leadership…
Mike Mercer, president/CEO of the League of Southeastern Credit Unions who served as president/CEO of Georgia Credit Union Affiliates for more than 30 years, will retire as of Dec. 31.…
According to the Commerce Department's final estimate, the U.S. economy grew 2.1 percent in the third quarter, remaining unchanged from the second estimate. NAFCU Chief Economist and Vice President of…
U.S. households’ credit experiences and expectations remained fairly stable in 2019 compared to 2018, but the rejection rate for auto loans nearly doubled from 4.5% in October 2018 to 8.1%…
In a move to bring in new members and deepen relationships with existing account holders, one credit union is paying 5% APY on checking. But to get that very attractive…
With more than 150 investors contributing a total of $27 million to his company, Phil Goldberg still couldn’t get a loan from a bank. It’s not because the banks didn’t…
Artificial Intelligence (AI) is becoming ubiquitous in recent years and its uses are seen in every industry from health, to travel, to banking, to hospitality and finance. According to the…
Exceeding forecasts, Dec. 21, the last Saturday shopping day before Christmas 2019, has been confirmed as the single biggest retail sales day in U.S. History. According to retail research firm…
The banking industry’s reputation got clobbered during the Great Recession. While financial services’ image rebounded somewhat, surveys now show that it is sliding again. Causes include data breaches, systems failures,…
It’s Christmas Eve and 2020 is just over a week away. Every year seems to go by faster than the last. As we put the finishing touches on 2019, we…
The new year marks not only the start of a new decade, but the effective date of several important rules for credit unions. One rulemaking no longer belongs on the…
The Federal Reserve, in a new study on payments, found that "check payments continued their long-run decline" as the number of automated clearinghouse (ACH) debit transfers exceeded the number of…
The Quantum Governance team has had the opportunity to work with a great many credit unions throughout the U.S. and Canada—often with the core objective of improving the working relationship…
The credit union tax exemption is estimated to cost $10.3 billion between 2019 and 2023, the congressional Joint Committee on Taxation said last week in its latest estimate of tax…
Another year is coming to a close, and now is the ideal time for lenders to look forward to 2020 and the opportunities the new year may bring. To help…
Elder financial exploitation and elder fraud are rising at an alarming rate and continue to be serious crimes in the United States. With no signs of dissipating, it is just…
Have you ever sat down with a design firm and been immediately inundated with recommendations for the design of your next branch or workplace without diving into your goals and…
As you age, you tend to think more about your eyesight and vision. It’s only natural that the older we get the quality of how we see tends to diminish.…
No one looks forward to having a difficult conversation. As leaders, though, these conversations come with the territory of leading a team or organization. If an employee isn't meeting expectations,…
President Donald Trump signed the fiscal year 2020 National Defense Authorization Act (NDAA) Friday, a billwithout a provision that would have allowed certain banks to obtain cost waivers to operate…
NAFCU President and CEO Dan Berger and the NAFCU lobbying team were on Capitol Hill Thursday as members were wrapping up their work for the year to thank key lawmakers…
The good news this holiday season? Paying for all the gifts included in the Christmas classic the Twelve Days of Christmas is nearly unchanged in 2019 from 2018. The Grinchish…