Bank lobbyists are continuing to push misleading attacks against credit unions to lawmakers, but NAFCU is setting the record straight by providing the facts on the benefits of the credit…
You know what they say: The race doesn’t always go to the swiftest. Sometimes it goes to the person who hangs in the longest—making perseverance, rather than speed, what it…
Riddle me this: what does Frankenstein have to do with Financial Institutions? An antiquated core system, two data centers, a bunch of physical equipment, ancillary products patched on…oh. A Frankenstein…
“Through this recovery, continuing to put our finger on the pulse and look at the data we have at our disposal is enormously important to see where insurance or uninsured…
Succession planning involves building a pipeline of future leaders aligned to key roles, to reduce the potential for gaps and loss of institutional knowledge when vacancies occur. Done well, succession…
With less members coming into branches, credit unions are relying heavily on internet advertisements to increase business. But can a credit union send marketing emails to its members and non-members?…
It’s no secret that data analytics are more important than ever to today’s businesses. No longer confined to just giant technology companies, data analytics have found their way into finance,…
CUNA’s CompBlog addresses the new provisions of the Anti-Money Laundering Act of 2020, as there will likely be much activity around the law’s implementation. National examination and supervisory priorities are…
NAFCU's Andrew Morris offered the association's full support for the NCUA's proposed rule to amend its risk-based net worth (RBNW) requirement as the relief provided by it "will enable credit…
The credit union mantra, “people helping people,” is such an all-encompassing message across the industry. From great services to a complete line of products, this message ensures that each member…
On March 24, 2021 the CFPB published its annual report summarizing the kinds of complaints consumers made throughout the prior year. The report is generally divided into two broad categories…
Under the gun from lawmakers and lawsuits, Google’s™ web privacy efforts have made it harder for advertisers, publishers, and data brokers to gather personal data without users’ permission.Google™ will no…
Big data in banking has only gotten bigger. Through digital channels, third-party applications and enhancements to core systems, institutions have access to more banking data than ever before. And bankers…
Chances are, you’re already using surveys to track your financial institution's performance or to analyze your market, but are you really getting the most out of them? Customer surveys not…
The coronavirus pandemic has changed our approach to work – from how we manage our teams to our vision for the future. In leading through an unexpected crisis, there have…
Federally insured credit unions can get valuable information on Bank Secrecy Act and anti-money laundering compliance during a National Credit Union Administration webinar scheduled for April 14. Online registration for…
Ahead of today's Senate Banking Committee hearing to discuss the implementation of the American Rescue Plan and the coronavirus pandemic, NAFCU Vice President of Legislative Affairs Brad Thaler called on…
The credit union movement’s founding principle was for community members to pool resources so people in need of loans could have access to funds. I often look to these words…
The coronavirus (COVID-19) pandemic will create long-term changes in business development, particularly a greater focus on financial education, digital engagement with select employee groups (SEGs), and community impact. “Business development…
The training department atCommunity First Credit Union Of Florida($2.0B, Jacksonville, FL) operates a centralized portal through which staff at the north Florida cooperative can submit requests to update procedures. Three…
Receiving a large tax refund can feel like you won the lottery. For many of us, it’s the biggest paycheck we receive all year. That’s a lot of “extra” money…
Applications for life insurance increased significantly in 2020. Join our discussion about member perceptions around life insurance, effective ways to educate them, and things your credit union can do to…
The problem with fraud detection for remote services isn’t that humans can’t see red flags when looking at facts about a consumer’s life and finances. The problem is that humans…
With nearly two-thirds of Americans feeling financial strain due to the COVID-19 pandemic, it’s an important time to take an active role in our finances. Making financial plans can feel…