Syndicated

The year-long experiment in remote working is wrapping up as COVID-19 vaccines roll out, and the debate around where people work is heating up. On one extreme you have GitLab,…

I recently wrote about how setting high expectations is good for your team – doing so essentially sets the stage for self-fulfilling prophecies. But while you can communicate what you…

NCUA Chairman Todd Harper has been named Chairman of the Federal Financial Institutions Examination Council (FFIEC). His two-year term runs from April 1, 2021, through March 31, 2023. The Council…

House Financial Services Committee members Tom Emmer, R-Minn., and Ed Perlmutter, D-Colo., have introduced NAFCU-sought legislation that would improve existing language in the Federal Credit Union (FCU) Act related to…

After years of being a relatively uninspired self-service add-on, mobile banking has become a primary means of engagement for credit unions. Moving beyond transactional convenience to a critical channel throughout…

Have you ever asked yourself why people do business with your financial institution? When I ask our clients that question, the answers I get are usually: “We offer low rates…

Everything and everybody has changed since COVID-19 upended our entire world over a year ago. Customer’s financial circumstances are different than pre-pandemic. Some have saved more than ever before. Others…

The financial educators atPhiladelphia Federal Credit Union($1.5B, Philadelphia, PA) didn’t let the pandemic stop the cooperative’s efforts to encourage financial wellness in the City of Brotherly Love. Instead, it added…

When a loved one is lost, that person’s finances are the last thing anyone wants to deal with. It’s adding insult to massive injury and tends to be a drawn-out…

CUNA and Ballard Spahr LLP will present a webinar for credit unions anticipating crossing the threshold of $10 billion in assets, and along with that threshold, falling under the jurisdiction…

President Joe Biden Tuesday signed into law legislation to extend the paycheck protection program's (PPP) loan application deadline to May 31 and allow the Small Business Administration (SBA) to continue…

The COVID-19 pandemic has givenCommunity First Credit Union of Florida($2.0B, Jacksonville, FL) license to reimagine its branch experience. Through the aid of its process improvement team, the credit union has…

Do you feel like your business is moving faster than the talent?Having the right talent that grows and changes with the business can feel elusive, but conscious effort and focus…

Most credit unions consider outsourcing marketing simply as a cost savings on FTEs. That’s one way to look at it, but there are more benefits than just cost savings. True,…

The job of an HR professional is extensive. A typical HR department is responsible for recruitment, payroll, attendance management, performance reviews, and employee relations—just to name a few.It seems like…

At the last National Credit Union Administration (NCUA) Board meeting, the NCUA Board approved an interim final ruleto update NCUA’s regulations regarding the Central Liquidity Facility (the Facility or CLF).…

Two CUNA Directors have recently announced their resignation from the Board of Directors, in District 6, Class B and Class C. The CUNA Board of Directors voted last week to…

Federal financial regulators – including the NCUA – Monday issued a request for information (RFI) seeking insights into financial institutions' use of artificial intelligence (AI) and machine learning. NAFCU recognizes…

Originally utilized in 1969, LIBOR—the London Interbank Offered Rate—was officially adopted by the British Bankers Association in 1986 as a benchmark rate. It has subsequently become the global standard for…

Currently, there are many different definitions of open banking in our industry. Depending on the motivations of the reviewer, it can be defined as “an attempt to democratize financial data…

Marc Ernest joinedFranklin Mint Federal Credit Union($1.4B, Chadds Ford, PA) in 2008 after several years as a branch manager in the community banking world. He held several branch management roles…

We’re drawing to the end of Women’s History Month, a month that I think deserves some special reflection within the financial services industry. Financial services and products have historically been…

When I worked in a credit union, I oversaw the installation of new AML/CFT (or BSA) software for our credit union to use. The salesperson promised the installation would be…

CUNAhas been awarded a Top Workplaces 2021 honor by The Wisconsin State Journal for the second consecutive year. The list is based on employee feedback gathered through a third-party survey…