TCPA has ‘chilling effect’ on CU-member communications
Credit unions suffer unequal treatment for having made important and welcome calls to members under the Telephone Consumer Protection Act (TCPA), CUNA said in an amicus brief filed Wednesday in…
Credit unions suffer unequal treatment for having made important and welcome calls to members under the Telephone Consumer Protection Act (TCPA), CUNA said in an amicus brief filed Wednesday in…
Treasury Secretary Janet Yellen and Federal Reserve Chair Jerome Powell testified before the House Financial Services Committee Tuesday to provide an update on implementation of coronavirus relief and discuss the…
In a previous life working for one of the largest core vendors, I had the opportunity to evaluate the decisions of over 100 credit union clients that migrated their core…
A cross-functional panel of C-suite executives explored how credit union marketers can collaborate with their peers across the organization to meet the challenges of a post-pandemic world during a CMO…
Earlier this year, the CFPB filed a lawsuit against a mortgage lender and its top executives for violation of multiple federal and state laws. Among a host of other offenses,…
Adios 2020. Don’t let the door hit you on the way out. The world breathed a collective sigh of relief as we embraced January 1st with “Auld Lang Syne.” But…
It takes tenacity, perseverance, and agility for women to thrive in the highly competitive fintech industry. And that is precisely how the founders of Ignite Sales, Julie Hamrick and Barbie…
But I hold up my hand, I'm just trying make you understand, Lord, you know, everybody tells Lil' Junior "Somebody hoodooed the hoodoo man." – Junior Wells, “The Hoodoo Man…
A group of 29 Senators introduced the Secure and Fair Enforcement (SAFE) Banking Act Tuesday, a week after the same bipartisan bill was introduced in the House. The bill would…
NAFCU's Virtual Regulatory Compliance School resumes today with sessions focused on mortgage origination and consumer lending regulations. In addition, those working to obtain the prestigious NAFCU Certified Compliance Officer (NCCO)…
It’s April 2021 and your board retreat approaches. Half of your board members—and all of those over 65 or with chronic health conditions—have received a COVID-19 vaccine. New COVID-19 cases…
Enrichment Federal Credit Union($652.0M, Oak Ridge, TN) helped bail out nearly 400 small businesses through the Paycheck Protection Program but says it’s now time to move on. According to Craig…
Few banks in the United States are willing to dabble in the student lending space. “Most banks wouldn’t give 17-year-olds $10,000,” said Christine Roberts, head of student lending at Citizens…
As we mark one year of tracking the economic impact of the COVID-19 pandemic, year-over-year debit and credit performance trends will now be influenced by the significant shifts in consumer…
A year ago, organizations around the country scrambled to limit in-person work. Remote work boomed. But do credit union work from home policies cause employee burnout? Yes and no. Here’s…
Improving people’s financial well-being takes creativity, commitment and a culture of service. These are the stories of credit unions andhowthey are putting people’s financial well-being at the center of their…
Credit union frontline workers will learn the importance of compliance and the best way to communicate regulations to members by attending CUNA Frontline Compliance eSchool, to be held in five…
Following the issuance of an interim final rule to incorporate changes made to the paycheck protection program (PPP) by the American Rescue Plan Act, the Small Business Administration (SBA) published…
In January 2021, the IRS issued final regulations on the 21% excise tax levied against credit unions beginning in 2018 based on the income of certain highly compensated employees. The…
The big question - should every piece of content that you post to your channels be sales/product related? The answer - yes and no. Simply put, no - every piece…
The omnichannel approach… It’s packed with potential for your financial institution’s success, but are you really doing it? Jason Osborne –– Global Head of Consumer Banking at Genpact –– has…
COVID-19 has impacted lives all around the world, causing uncertainty in many parts of life. While we all continue to navigate this unprecedented situation, we want to assure you that…
All of us are acquainted with the Pareto principle, which says that, for many outcomes, roughly 80% of effects come from 20% of causes. Better said: 80% of results derive…
The National Credit Union Administration (NCUA) recently published an administrative order against Live Life Federal Credit Union, a small federal credit union based in Michigan. The order states NCUA believed…