Are you spending money appropriately on your credit union website design? Or are you throwing money around like a belligerent toddler throwing spaghetti at the wall, hoping something sticks? Based…
Not everyone is familiar with how valuable the role of dealer relationship officer can be for a financial institution. I sat down with Jennifer Cook and Tiffany Nelson, the dealer…
After more than 12 years helping banks and credit unions optimize their service contracts through expert negotiations with vendors, I have picked up a number of secrets that have empowered…
Your website is front and center when it comes to your credit union’s communication with prospective and current members. That prominence and visibility make it critical that everything on your…
The Secure and Fair Enforcement (SAFE) Banking Act is a critical first step to ensure legal cannabis marketplaces are safe, legal and transparent, CUNA and other financial services trade organizations…
The NCUA Board voted today to delay its risk-based capital rule, pushing its implementation date back two years to Jan. 1, 2022. NAFCU has led efforts to ensure credit unions…
In my October market outlook, I incorrectly projected that the U.S. economy would be entering recession by December. While manufacturing and business investment have continued to slow consistently, our robust…
A former vice president/supervisor of accounting and a teller/vault supervisor were sentenced Wednesday for embezzling more than $1.1 million from a Texas credit union. U.S. District Court Judge Sim Lake…
John Sahagian describes himself as a “data nerd at heart,” and his 25-year career atBCU($3.7B, Vernon Hills, IL) tracks the development of business intelligence as an emerging cross-silo discipline at…
Oh yes, I did. I signed up for Disney+ within the first week. As an avid fan of all things Disney, Star Wars and Marvel how could I not? I…
Credit unions are the ultimate arbiters of the welfare of families across the United States, whether providing financial stability to a family buying their first home or getting a working…
There’s an increasing trend among financial brand marketing teams I work with: They report feeling stressed and overwhelmed thanks to the continued rise and focus on digital growth. It’s an…
Credit Unions and community banks are constantly asking themselves how to attract the millennial consumer. In fact, 75 million of today's U.S. population are millennial's, so why do only 24%…
Credit unions are far better than banks at serving their members’ feelings of well-being, according to a recent study from Gallup. According to the research, credit unions appear to be…
Members of NAFCU's Government Affairs team met recently with CFPB leaders to discuss the bureau's ongoing rulemaking efforts and innovation policies to share credit unions' perspectives on the issues. Last…
I work with many organizations, and a common complaint from leaders is that they have to attend too many meetings. They often say that they can’t get their real work…
A critical component to any enterprise risk management (ERM) program is reporting the results. Providing an update on the ERM program and what has been accomplished allows the ERM culture…
When credit unions highlight the credit union difference on their websites does it make a difference when it comes to financial performance? Yes it does, according to a Filene review…
Every year, countless people make New Year’s resolutions. And every year, countless people break them. Why do you think that is? I suspect it has to do with the fact…
The holiday season is here again and most people are full of goodwill and the giving spirit. Unfortunately, charity scams are all too common this time of year and cyber-criminals…
All good things evolve if they’re going to get even better. Take my career. When I was named the 2015 CUES Next Top Credit Union Exec, I was manager of…
The holiday season brings us many joys: delightful presents, special meals, family traditions and friendly reunions. But the season is also becoming known for a not-so-pleasant surprise—an uptick in the…
This holiday season, the average consumer will spend more than $1,000 on gifts and related expenses and credit unions are there to ensure consumers maintain their financial health, CUNA Chief…
The Federal Open Market Committee (FOMC) begins its two-day, monetarypolicy-setting meeting today and is expected to release updated projections. Following October's rate cut and decision to drop language regarding efforts…