More than 121 million Americans belong to a credit union, and if you’re not in that group, it’s worth asking yourself how come. Membership at these nonprofit financial institutions has…
Jamie Dimon tossed out a soundbite about Facebook’s Libra cryptocurrency venture at a conference, stating “It’s a neat idea that will never happen.” Dimon’s zinger was just one of a…
Pinch me! I think I’ve gone to constitutional law heaven. On Friday, the Supreme Court granted a petition to hear a case challenging the constitutionality of the CFPB’s leadership structure.…
Managing your data takes work. Just because you have data does not mean it is the correct data. You must make sure that you have useful data to inform the…
When a member walks into a branch to discuss lending solutions, do you take their financial pulse? You should. Overall, Americans are faring better financially now than they were five…
The House is expected to consider a CUNA-supported bill and CUNA will engage with several hearings in both chambers of Congress on topics such as affordable housing, minority depository institutions…
The U.S Supreme Court last week agreed to hear a case, filed by Seila Law, challenging the CFPB's single-director structure. Last month, CFPB Director Kathy Kraninger notified congressional leaders that…
Over the last few years, we’ve definitely seen evidence that millennials look at credit differently than previous generations. They have significantly more student loan debt. They have delayed taking on…
Granting the NCUA power to examine third-party servicers would give the agency power it does not need, trade groups have told House members considering such legislation. House Financial Services Committee…
Towards the end of last month, the Federal Reserve published their latest Consumer Compliance Outlook. This issue of the publication includes articles on change management and vendor management relating to…
The acquisition of Indiana’s Griffith State Bank by United Federal Credit Union($2.9B, St. Joseph, MI) made history when the $88.5 million transaction closed in January 2012 as the first purchase…
Do you know why your employees stay in their roles? Do you know what supports their continued engagement in their work? If you begin answering this question with the words…
The recent Door Dash breach impacted 4.9 million consumers—a powerful reminder that our members’ data is at risk of exposure at any given moment. Criminals often leverage information stolen from…
Nearly two-thirds of U.S. consumers are thinking about opening a new savings account, and about half of them (47%) say they would be comfortable with an online-only provider like Ally,…
CUNA has several concerns with draft legislation that would grant NCUA direct supervisory authority over third party vendors and credit union service organizations, it wrote to leadership of the House…
CFPB Director Kathy Kraninger testified before the Senate Banking Committee Thursday and provided lawmakers with insights into the bureau's ongoing efforts related to consumer protection and education, innovation, and more.…
Over 1 million internal transfers occurred in July 2019, making up 67% of all money movement; 77% transfers came via smartphone devices; and since 2014 mobile usage increased 270%. The…
Global payments include a wide range of channels with lightning-speed innovation, primarily coming from outside the banking world. Credit unions, however, must accommodate cardholders demanding convenience, security, and rapid-fire results.…
How do leaders ensure consistent growth for their companies? There's no easy answer; success has many influences. Ultimately, though, strong management helps businesses effectively address any challenges facing your organization.…
Diversity and inclusion aren’t just good ideas, they are good business ideas. A 2015 report from McKinsey found that companies with the highest gender, racial and ethnic diversity are 35…
I know, I know, you’re scratching your head, wondering what in the world toned calves have to do with trust. You see, when teams don’t trust… Well, think about it…
When Heather McKissick joined University Federal Credit Union($2.6B, Austin, TX) in 2013 as vice president of human resources, she brought a deep knowledge of not-for-profit leadership and community affairs. For…
Disputed payments are a growing problem across our industry. In fact, research shows that payment disputes cost card issuers $12 billion annually, with 45 percent of all consumers filing at…
NCUA, along with the Federal Reserve, Federal Deposit Insurance Corporation and Office of the Comptroller of the Currency, issued a request for comment on a proposed interagency policy statement on…