Syndicated

In the auto insurance world, the news of late is not good for anyone—auto insurers are making less money than they used to, and in an attempt to recoup some…

Hi everyone, It has been a busy hurricane season this year in the Atlantic and Pacific with Hurricanes Florence, Michael and Olivia, just to name a few, and the hurricane…

Ask someone where they bank and they may tell you about the credit union on the corner or the megabank downtown. But ask them how they pay or get paid…

Mirror, Mirror, on the wall, who is the fairest of them all? What if yourfairnessas a leader was the quality being measured instead of beauty? Leadership is always a challenge…

A majority of your time as a leader is spent managing your employees – through good times, challenging times and, yes, even political times. The election season, now heavily upon…

As the Nov. 6 mid-term election approaches, credit unions have a lot at stake in the new Congress. The 115th Congress brought major wins for credit unions, and CUNA, leagues…

Noting credit unions' concerns about operational challenges related to the current expected credit loss (CECL) standard, the Financial Accounting Standards Board (FASB) recently agreed to proceed with NAFCU-sought changes, including…

Executive employment agreements are a necessity of any relationship between a company and its management. This article will provide a review of what these agreements are and why they are…

What’s it like having the Walt Disney Co. as your sponsor? “Mind-blowing,” says Royce Ngiam, vice president of marketing for Partners Federal Credit Union in Burbank, Calif., and a member…

A federal jury in Charlotte returned a guilty verdict last week against Kimberlie L. Flemings, 49, of Mt. Holly, N.C. for her role in running $1 million car loan scheme…

Multicultural marketing campaigns are becoming increasingly important in the U.S. and around the world, as Hispanic and Latinx populations are on the rise. Now encompassing some 17% of the total…

Being in the payment industry for well over two decades, now, more than ever, we are seeing consumer experience and the demand for self-service solutions causing significant growth in online…

My morning scan of the internet for news my credit union friends can use has led me to decide to comment on two cases that could have important consequences for…

Studies indicate that the ROI on a CRM system can be as high as $8.70 per dollar spent (Nucleus Research, 2014). That’s a pretty impressive return on investment for a…

CUNA highlighted several credit unions and leagues emphasizing the critical importance of a narrow definition of an automated telephone dialing system (ATDS) in its reply comments to a Federal Communications…

Midterm elections are right around the corner and NAFCU's award-winning advocacy is hard at work with current congressional leaders and those in the running to assume a seat on Capitol…

Credit unions and other card issuers may be adjusting their card designs soon, because Mastercard will no longer require signatures on the backs of its cards, the company has announced.…

I read with interest the “Deposit Dilemma” article in Invictus Group’s recentBank Insightsnewsletter, which asserts that the current economic situation is pushing more banks to boost their deposits through an…

How important is your brand? It’s an impression of you and your financial institution. We’re talking about the essence of your credit union or community bank. Yeah, it’s pretty essential…

A typical credit union downloads its report bundles daily from its processors. Usually, the only option is to store those highly sensitive Payment Card Industry (PCI) report bundles on a…

While en route to facilitate a member engagement training this month, I spent some time in the Syracuse airport. The airport has been under construction for the last several months…

Providing employees with fair compensation and opportunities to grow will only take your credit union so far. While competitive wages are one way to help retain employees, ultimately that’s not…

The National Federation of Community Development Credit Unions has changed its name to Inclusiv. “The Inclusiv name grows out of the organization's commitment to financial inclusion and its dedication to…

Yahoo's 2013 data breach that compromised three billion accounts – the largest of all time – will cost the company an additional $85 million after a newly reached settlement orders…