ATM suppliers dish as Windows 7 deadline draws near

Credit unions must decide how to handle the security and operations future of their ATMs.

Microsoft has released nearly a thousand security patches for its Windows 7-based operating system since the software giant made that its standard platform in 2009. The system drives millions of ATMs around the world, but on Jan. 14, 2020, Microsoft is ending standard support for the software. The move will affect billions of laptops, desktops, computer networks, and ATMs.

Windows 10, which has been around since 2015, has become ubiquitous in PCs; however, major ATM providers estimate that 90% of the 190,000 or so ATMs in the United States are still on Windows 7. Here’s a look at what’s coming next, from the perspective of ATM manufacturers, a major systems outsourcer, and a consultant.

To Migrate Or Not To Migrate?

David McCrary is executive vice president for Cardtronics, a Texas-based provider of managed ATM services to more than 2,000 financial institutions worldwide, including 700 credit unions. He says credit unions do not have to migrate to Windows 10 and should consider the pros and cons from both the operational and cost perspective.

 

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