The latest from Evelyn Long

Dec 12, 2022 - by Evelyn Long, Renovated

To outsource or stay internal: Set your priorities

Credit unions are there for all of life’s big moments, from signing the loan for a teen’s first car to depositing that first paycheck. Streamlining their services and ...

Nov 14, 2022 - by Evelyn Long, Renovated

Building connections in new member onboarding

Credit unions are becoming an increasingly popular choice, with 132.6 million members throughout the U.S. and counting. Credit unions have many opportunities to expand their member base and ...

Oct 20, 2022 - by Evelyn Long, Renovated

Workplace wellness initiatives that make a difference

Recent years have seen a resurgence in workplace wellness initiatives. It makes sense — after all, many Americans spend most of their waking hours at the office. Such initiatives promise to ...

Sep 15, 2022 - by Evelyn Long, Renovated

Branch design still matters in a remote world

The coronavirus pandemic hindered economic growth across broad industries. However, some sectors — from real estate to groceries to banking — underwent a digital transformation that bolstered services and helped streamline advanced ...

Aug 17, 2022 - by Evelyn Long, Renovated

Will commercial lending be taking off in 2022?

Commercial lending is a key service for many credit unions. Commercial real estate is an ever-changing industry that constantly adapts to the world around it. After the COVID-19 pandemic put ...

Jul 14, 2022 - by Evelyn Long, Renovated

How to establish a successful financial literacy course

Establishing and maintaining community relationships is perhaps the most crucial responsibility that credit unions have. Financial services make up most of the day-to-day interactions with clients, but a solid partnership ...

Jun 23, 2022 - by Evelyn Long, Renovated

How FI usage has shifted since the start of the pandemic

Physically going to the bank or credit union and standing in line to make transactions became almost impossible during many periods of the COVID-19 pandemic. Even when in-person services resumed, ...

May 23, 2022 - by Evelyn Long, Renovated

Why financial scam education is an essential service

Financial scams can lead to headaches and loss for credit union members, so it’s essential to be educated on financial cons. But where can they find trustworthy information on ...