The latest from Jay Speidell

Apr 2, 2021 - by Jay Speidell, Momentum

Buildings don’t get the credit they deserve

Buildings often don’t get the credit they deserve. They ground your organization and play a deep, cultural role – even when many employees aren’t there. They serve as a ...

Mar 9, 2021 - by Jay Speidell, Momentum

Will returning to the office be a jarring transition for credit union employees?

The transition to remote work has certainly been a mixed bag for credit union employees. Not commuting has been great, yet, for many, working out of a cramped apartment or ...

Feb 2, 2021 - by Jay Speidell, Momentum

The value of a data-driven business and marketing strategy

A great business and marketing strategy for your credit union’s branches requires a solid foundation of data that grounds it in the local market. Without this foundation, branching strategies ...

Dec 30, 2020 - by Jay Speidell, Momentum

What is digital transformation?

In this industry, hardly an hour goes by without the mention of “digital transformation.” Yet this phrase is not clearly defined. What is it, how can credit unions achieve it, ...

Dec 2, 2020 - by Jay Speidell, Momentum

Is digital transformation an all or nothing proposition for credit unions?

Is digital transformation an all or nothing proposition for credit unions?  If you ask Whitney Loe, a digital banking expert at Ignite Sales, the answer will be a resounding “no!”  ...

Nov 6, 2020 - by Jay Speidell, Momentum

Three insights from Microsoft’s transition to remote work

Microsoft had an extremely successful transition to remote work in response to COVID-19. Managers were able to dramatically reduce the impact of this transition on employees lives, helping them prioritize ...

Sep 29, 2020 - by Jay Speidell, Momentum

Make flexibility a top priority in new branches

We believe that flexibility should be a top priority in branching strategy and new branch design. Credit unions faced an unprecedented challenge at the onset of the COVID-19 pandemic – completely ...

Aug 26, 2020 - by Jay Speidell, Momentum

Embrace the future of work

The credit union workplace is undergoing a dramatic transformation with the COVID-19 pandemic. This is undeniably a crisis, but it’s also an opportunity to hit the reset button on ...