The latest from Jay Speidell

Aug 7, 2020 - by Jay Speidell, Momentum

Lean into the new branch experience

As consumers migrate to digital platforms to process their basic transactions, the purpose of the branch is fundamentally shifting towards supporting deeper conversations and relationships with members. As a result, ...

Jun 15, 2020 - by Jay Speidell, Momentum

Three surprising data points from our credit union workplace research

What do employees really want out of their physical working environment? What’s the right answer in the open office vs private office debate? How does your culture resonate with ...

May 8, 2020 - by Jay Speidell, Momentum

Six ways to protect your employees when stay-at-home orders lift

As the COVID-19 pandemic continues, the question we’re getting asked most is “how can we keep our employees safe when they come back to work?” We’ve put together ...

Apr 2, 2020 - by Jay Speidell, Momentum

Transitioning to remote work for social distancing and in the long term

We’re all going through a crash course in remote working due to Covid-19. While the process of adopting work from home programs with little time to prepare may have ...

Mar 9, 2020 - by Jay Speidell, Momentum

Open office or private workspaces? Why not both!

There’s a debate raging across the professional world from boardrooms to LinkedIn comment sections: “Are open offices good or bad?” And you’ve likely seen some passionate replies both ...

Jan 29, 2020 - by Jay Speidell, Momentum

Out of the box branches can open up new opportunities

Have you ever yearned for your institution to place a branch at a particular location, knowing it would be an instant success? How often is this dream met with a ...

Dec 24, 2019 - by Jay Speidell, Momentum

The biggest branching trends of 2020? Agility, purpose, and empowerment

As 2019 draws to a close, we’d like to reflect on all the conversations we’ve had throughout the year and share the credit union branching trends we see ...

Sep 25, 2019 - by Jay Speidell, Momentum

Why credit unions should consider employee driven design

The vast majority of American companies implement wellness programs and redesign their offices in hope of boosting employee wellbeing and productivity. The connection seems like common sense, so why do ...