The latest from John Pettit

- by Jim Marous, The Financial Brand

Playing catch up: Top trends banks are prioritizing in 2024

In 2021, banks placed an emphasis on basic digital capability expansion. The focus landed predominantly on new payment options, better integrating uneven customer touchpoints, and simplifying at least initial online ...

- by Jim Nussle, The Nussle Report

Interchange is the cost of doing business

It’s not just credit unions and financial institutions that would be harmed by the Big Box Bailout bill. America’s small businesses – and the Main Streets and consumers who ...

- by DCUC Insights

Capital Corner: A guide to 2024, NCUA edition

At the beginning of each year, it’s tempting to do a “predictions” column, where you make a lot of educated (and uneducated) guesses about the next 12 months. And ...

- by Jimese Harkley, CUDE, J.D., SPP, CCE, CU Management

Membership Minute: To benefit, you have to keep doing it

On New Year’s Day and for several weeks afterward, gyms are often full of people who have made a resolution to get fit. A few weeks into the year, ...

- by Rich Jones, Leading 2 Leadership

Striking the right balance between staffing needs and wants

In the not-too-distant past, we saw quiet quitting, and it appears in 2024 that we are seeing a return to layoffs. For example, Kinecta Credit Union, with 806 full-time equivalent ...

- by Steve Cocheo, The Financial Brand

Buy Now, Pay Later needs to pay off in 2024

Projections for growth for the buy now, pay later business in 2024 are generally optimistic. But things aren’t all upbeat. Some of the positive items: • A new study by ...

- by Nick Coleman, Credit Unions for Kids and Children's Miracle Network Hospitals

You’re invited: Children’s Hospitals Week!

Credit union and industry partner employees are invited to Children’s Hospitals Week (CHW), where we will get to celebrate the Founders Award! It is April 8-11 in Orlando, FL ...